Insight into Telemarketing

The Marketing Menu

Course

Distance

Price on request

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Description

  • Type

    Course

  • Methodology

    Distance Learning

  • Duration

    6 Days

This course is designed to give you the skills and techniques you need to become a well-paid telemarketing professional, working from home or a call centre. You will develop a call structure which you can apply to thousands of commercial applications. Suitable for: Call centres and telemarketing operations are constantly advertising for trained professionals, who can use the phone confidently on behalf of their customers, to ring up profits. This course will give you the skills you need to do jobs like these

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Course programme

Insight into Telemarketing The course comprises six Units, with exercises, hints and tips, and lots of practical information, gained from our 25 years' experience in marketing and training, to help you learn Course content/syllabus
· Planning and preparation
· Knowing the customer
· Taking control of the call
· Keeping the listener's attention
· Maximise the impact of the first 15 seconds
· Use The FAB Formula to demonstrate benefits
· Learn about power questions and active listening
· Build dialogue that gets the customer interested
· Deal with objections using tested methods
· 5 ways to close that sale.

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Insight into Telemarketing

Price on request

The best Sales Skills courses

See all

See all