Intermediate Apprenticeship in Customer Service

Course

In London

Price on request

Description

  • Type

    Course

  • Location

    London

You need to achieve 45 credits, 19 of which come from the mandatory units, optional units are taken from Groups B, C and D. Optional units provide opportunity to show understanding and skills in a variety of areas. We will work with you to choose which are the most appropriate.Mandatory Units

Facilities

Location

Start date

London
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Queens Park Centre (Qpc) Saltram Crescent, W10 3HW

Start date

On request

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Reviews

Subjects

  • IT
  • Customer Service

Course programme

The Level 2 intermediate Apprenticeship in Customer Service is primarily aimed at candidates who undertake a customer service role and recognises that employment in the customer service sector involves a diverse range of functions, tasks and activities that are constantly developing and changing. It is suitable for candidates:


  • Who have particular customer service and administrative job roles
  • Who are working in a customer service environment
  • Whose role is to provide service to customers

City of Westminster College is Central London's Top Vocational FE College. We're located in Central London, minutes from Edgware Road and Paddington tube stations, and we offer over 200 courses across a wide range of subjects. We're Ofsted rated 'Good' and proud to be the first choice for students across Greater London.

We have courses for school leavers (16-18 year-olds) including A-levels and BTECs, courses for adults including short evening classes​, NVQs, Apprenticeships and short courses for employers and employees as well as courses for the unemployed to help you get back to work.

Intermediate Apprenticeship in Customer Service

Price on request