Internal Auditor to ISO 9001 Series

Internal Auditor Training

Course Description
Internal audits are a routine part of today's quality management. They should concentrate on determining conformance but in many cases auditors only focus on non-compliance. In this course the delegates are shown how to carry out internal audits which:

• Are effective and efficient
• Look for improvement opportunities as well as conformance
• Are value adding

Many of the techniques taught are equally applicable to supplier audits.
The course is run against ISO 9001: 2008 but can equally be based on other standards such as Good Manufacturing Practice (GMP), Good Laboratory Practice (GLP) and others (e.g. internal company standards).

Course Structure
The course is structured in modules which provide flexibility to meet individual client needs. The programme is designed to fit in with individual client working times and other operational requirements and can be tailored to the needs of the client. We use accelerated learning techniques to speed the learning process and make the learning enjoyable.
The two-day programme can be run consecutively or split to meet the client needs.
Significant emphasis is placed on practical application of what has been taught and on in-house courses the second day is devoted to actual internal auditing in the client's facility.
Learning Objectives
At the conclusion of the course, attendees should be able to:

• Use the ask-look-check-record technique for seeking the true state of the quality management system
• Use forward and trace-back techniques for auditing a process based system
• Understand the component parts of a quality management system process and how the processes inter-relate
• Establish audit checklists in the same sequence as the process
• Establish an audit schedule which ensures an efficient audit
• Use the most appropriate approach for obtaining information from the auditees
• Report the audit findings in a constructive manner and categorise any nonconformities and improvement opportunities found
• Put the audit findings and possible corrective actions into a business impact matrix (cost versus benefit)

Course Deliverables
The course will provide a number of trained auditors who can be utilised immediately (preferably under the supervision of experienced auditors) to fulfil the audit programme.
It will also provide a number of completed audits arising from the practical auditing sessions
The trainer will also provide on request a verbal statement of his opinion of the state of the quality management system.

What The Delegates Are Provided With
Each delegate is provided with a set of personalised course notes which includes all the PowerPoint presentations used by the tutor (a data projector is used).
They are also provided with copies of relevant standards (for copyright reasons these must be returned at the end of the course).