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Interpersonal Skills

in Actors Mean Business Ltd (England)

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In a typical course delegates will explore how to deal with the barriers to productive interpersonal relationships, and practice being more open and assertive whilst also increasing their confidence and their ability to handle conflict and improving the clarity of their communications.

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Course details

Type Course Duration 1 Day

Method / place Contact course provider Inhouse / Classes

Course objectives In a typical course delegates will explore how to deal with the barriers to productive interpersonal relationships, and practice being more open and assertive whilst also increasing their confidence and their ability to handle conflict and improving the clarity of their communications.

Price

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Other Interpersonal Skills courses (from other course providers)

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- Price: On request

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Course programme

Interpersonal Skills

Interpersonal Skills In a typical course delegates will explore how to deal with the barriers to productive interpersonal relationships, and practice being more open and assertive whilst also increasing their confidence and their ability to handle conflict and improving the clarity of their communications. Topics usually include:

Preconceptions, prejudice and assumptions

Active listening and questioning

Hidden agendas

Non-verbal communication

Dealing with conflict

Giving and receiving feedback

Meeting needs (yours & theirs)

Basic assertiveness

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Provider description

Making a dramatic difference

Maybe you want to change the way your people think, the way they interact with each other, the way they perceive and understand each other...

....Maybe you need to get your people to approach your customers, each other and your business in a different way, because your business has to change, deal with new markets, and different clients or customers.

Actors Mean Business use techniques and concepts from the theatre to help organisations and individuals develop the skills they need to become more effective - both at doing their current job and at continuously adapting to their changing environment.