Interpersonal Skills
Short course
Inhouse
Description
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Type
Short course
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Methodology
Inhouse
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Duration
1 Day
This fast-moving and highly participative1 dayworkshop is packed with insights, tools and techniques and provides focused coverage across a range of interpersonal skills. The training is particularly relevant for individuals seeking to further develop their interpersonal skills in relation to their personal influence, negotiation. Suitable for: The workshop is intended for individuals for whom the effectiveness of their interactions with others is a significant factor in the achievement of results. As most roles today increasingly require people to interact regularly with others, it is likely to be of value to a wide range of people, and not necessarily just those in managerial or supervisory roles.
Reviews
Course programme
Interpersonal Skills - 1 Day Workshop
Suitable For:
The workshop is intended for individuals for whom the effectiveness of their interactions with others is a significant factor in the achievement of results. As most roles today increasingly require people to interact regularly with others, it is likely to be of value to a wide range of people, and not necessarily just those in managerial or supervisory roles. Overview:
This fast-moving and highly participative1 dayworkshop is packed with insights, tools and techniques and provides focused coverage across a range of interpersonal skills. The training is particularly relevant for individuals seeking to further develop their interpersonal skills in relation to their personal influence, negotiation, impact and effectiveness in working either with or through other people. Outline:
- Introductions and Objectives
- Your Interpersonal Profile and 'Difficult People'
- Influence and Negotiation
- Styles of Influence
- Negotiation in Action
- Developing Personal Impact
- Influence and Impact into Action
- Personal Action Planning
Outcomes: As a result of participating in this workshop, delegates will...
- Identify the relative strengths and limitations of the differing interpersonal types
- Appreciate the opportunities for potential conflict or perceiving others as being 'difficult'
- Consider personal influence and different approaches to influencing others
- Recognise the key principles for effective negotiation
- Consider the behaviours and techniques that reinforce personal impact
- Practice applying the skills of influence, negotiation and impact
- Identify personal actions to enhance future performance
Interpersonal Skills