Interview and Selection Course
People are an organisation's most important resource. Poor employees get more interview practise than successful managers. Successful recruitment is the foundation
of successful management.
Overview
No matter how good a manager/team leader/supervisor may be personally, the results are limited without the right calibre of staff. No matter how good a manager/team leader/supervisor is with the task of coaching, counselling and reviews, without the right calibre of staff the results are limited. Results affect the career of the manager/team leader/supervisor. The process of obtaining success from a team starts with the process of acquiring the right people. This is the interview and selection process.
It is not merely a matter of recruiting the highest qualified people, competitor's staff or the best interviewee. A good interviewer finds people with the right qualification who can make the right contribution and are motivated in this environment to be successful. A good interviewer sees past good interview style and predicts behaviour.
This practical and intensive course provides participants with the skills, techniques and concepts required to be successful.
Who Should Attend
All Managers, Team Leaders and Supervisors involved in carrying out interviews. Even experienced participants will find this valuable as a refresher and for additional skills.
Interview and Selection - Course Outline
The Recruitment Process
The costs of a recruiting error
Recruitment challenges
Extra Selection Techniques
A review of alternative methods
Assessment centres
Recruitment agencies
Preparation
Deciding performance criteria
Job descriptions & job profiles
What can be delegated
Assessing performance standards
Interview preparation
Recognising personal bias
Reducing the effect of unwanted personal bias
The Interview
Interview structure
Pitfalls
Interview style
When to stop the interview
Motivating candidates (junior and senior)
The second interview
Avoiding the risks of passing a bias to the second interview
