Interviewing Skills
Short course
In Edinburgh
Description
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Type
Short course
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Location
Edinburgh (Scotland)
Suitable for: Senior, Middle Managers and Supervisors
Facilities
Location
Start date
Start date
Reviews
Course programme
The word 'interview' literally means 'an exchange of views.' The Interview process creates the conditions for this to happen in a focused and effective way to facilitate either recruitment, appraisal, or even disciplinary procedures calmly and thoroughly.
The skills learned on this course will enable participants to prepare for, to run and to make decisions based upon relevant and measurable data using the latest competency and behaviourally based techniques. (A more advanced version of this course is presented as an in-house 2-day course.)
This course will enable participants to:- Carry out effective interviews (recruit, discipline, appraisal)
- Prepare well using Behaviour Descriptive Interview technique
- Use Mind Mapping to prepare, direct and review effective interviews
- Generate searching and focused questions for interview
- Apply interpersonal skills suited to all interview situations
- Understand the significance of non-verbal communication
- Use the best approach to interview different types of people
- Use positive imagery to build interview skill and confidence
- Develop and practice interviewing skills by means of Real Play
- Define and commit to an Interviewing Skills Action Plan
Interviewing Skills