Introduction To Human Resources in London

Course objectives:
On completion of this programme you will be able to:
-Recognise the key HR issues in today's workplace
-Identify the role and scope of individuals involved in fulfilling HR requirements
-Understand how current and future work practices meet best practice and legal requirements
-Demonstrate practical knowledge and skills in dealing with vital issues in the workplace
-Recognise sources of information to assist you in your work environment
Course content:
Relevant knowledge
-Understanding how the legal framework affects HR and individual issues and actions
-Defining the steps to be taken in successful recruitment
-Appreciating how good performance management benefits organisations
-Recognising the processes of grievance and disciplinary issues, discrimination and absence management
Practical skills awareness
-Awareness of successful selection processes
-Understanding various levels of disciplinary and grievance actions
-Recognising the activities involved in exiting people, redundancy or movement of employees
-Reviewing measures in place to identify performance improvement and development needs
Reviewing effectiveness of current practices
-Exploring the possibilities of consultation and communication in reviewing or introducing new practices
-Discussing how current practice operates and its effectiveness
-Action planning for future developments back in the workplace
Best practice
-Reviewing policies and procedures to ensure best practice
-Identifying how employees should be treated
-Recognising the rights of employees and employers
-Understanding how organisational actions in dealing with people affect short and long term effectiveness
Resources and information
-Understanding the role of HR within the organisation
-Acknowledging when specialist support is required
-Recognising sources of advice and information
-Measuring and evaluating the benefits of external support
Review of Programme
Other Recommended Programmes
-Dealing with Discipline and Grievance Procedures
-Employment Law
-Effective Communication
-Performance Management