Introduction To Management For New Team Leaders

Overview

You will learn valuable new techniques that can be implemented as soon as you return to the office. You will analyse your own management style, understand the concept of delegation, be able to run a more effective meeting and be able to motivate your people and give them feedback.

Who should attend

The course is designed for newly appointed managers or to those managers for whom this is the first step in their personal management development.

Course objectives

By the end of this intensive programme, you will:

> Learn new techniques that can be implemented as soon as you return to the office

> Analyse your own management style

> Understand the concept of delegation

> Be able to run more effective and productive meetings

> Be able to motivate your people and give them feedback

> Handle difficult situations more effectively

Course content

Define your Role and Responsibility

> Establishing your individual management style

> Analysing your strengths and weakness

> Understanding the manager- function

> How to feel comfortable with your role

> Meeting the demands of your team and superiors

> Defining your objectives

> Identifying what is necessary to achieve your targets

The 7 Rules for a New Team Leader

1. Listening to your team with real interest

2. Being positive towards your staff

3. Respecting criticism about your methods

4. Communicating your strategy clearly

5. Being available for your team

6. Making decisions and being responsible

7. Controlling the results of your team and giving effective feedback

Motivate and Manage your Team

> Setting personal and team objectives

> Maximising and maintaining input and motivation

> Delivering motivational and developmental feedback

> Delegating tasks confidently

Improve your Techniques for Individual Interviews

> Questioning techniques

> Methods for listening to your team

> Developing your skills in five inevitable face-to-face meetings:

- recruiting
- delegating
- motivating
- coaching
- saying æ YNoæ

Overcome Management Problems and Difficult Situations

> Using the appropriate style of management

> Dealing with difficult people and situations

> Working towards positive conclusions

> Dealing with unsatisfactory outcomes

> Solving problems through effective communication and assertiveness

Continuous Performance Improvement

> Identifying and understanding potential problems

> Prioritising and planning for your team

> Developing effective strategies through motivational objectives and targets

> Setting appropriate targets and giving effective feedback

> Avoiding future difficult situations