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ISEB Certificate in Benefits Management and Business Acceptance

in Xpertise (England)

Classes Course

Place:

London

Price:

£1,195 + VAT

Duration:

3 Days

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Course objectives:

The delivery of business benefits relies in part upon effective testing and implementation of business solutions and the course also covers these areas. Assist KD's approach is to underpin theoretical concepts with a realistic case study through which participants can gain experience of applying the benefits management and business acceptance techniques.

Xpertise

From seven training centres, Xpertise provides the UK's widest range of authorised IT training - over 500 courses. Xpertise provides courses from most leading vendors, including CompTIA, Check Poin...

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Course details

Type Course Duration 3 Days
Method / place Contact course provider Classes in London where
Suitability This course has been created for those requiring an understanding of how business benefits are managed to facilitate their delivery.
Course objectives The delivery of business benefits relies in part upon effective testing and implementation of business solutions and the course also covers these areas. Assist KD's approach is to underpin theoretical concepts with a realistic case study through which participants can gain experience of applying the benefits management and business acceptance techniques.
Price £1,195 + VAT
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Course programme

ISEB Certificate in Benefits Management and Business Acceptance
ISEB Certificate in Benefits Management and Business Acceptance Overview
This course has been created for those requiring an understanding of how business benefits are managed to facilitate their delivery.  The delivery of business benefits relies in part upon effective testing and implementation of business solutions and the course also covers these areas.  Assist KD's approach is to underpin theoretical concepts with a realistic case study through which participants can gain experience of applying the benefits management and business acceptance techniques.
Please note the examination cost is currently £110 plus vat.
Course outline
 
Rationale for business success
  • Lifecycle for business change
  • The role and importance of benefits management
  • The role and importance of business acceptance
Drivers for business change
  • The mission and strategy of the organisation
  • Value propositions
  • External environment factors
  • Alignment with the business environment
The business case
  • Structure and content of the business case
  • Categories of business benefit
  • Measuring benefits
  • Timing for quantifying benefits
Benefits Management and Planning
  • Benefit owners
  • The Benefits Plan
  • Benefits dependencies
User Acceptance Testing - principles and approach
  • Principles and vocabulary of testing
  • The test process and approaches to testing
  • Functional and non-functional testing
  • Test documentation
The model office
  • The scope of acceptance testing
  • Time issues and testing
  • Attributes of testing staff
Test design techniques
  • Activity Diagrams
  • Decision Tables
  • State Machine Diagrams
Test planning
  • The Test Plan
  • Progress monitoring and control
  • Incident management
  • Confirmation testing
  • The Test Summary Report
Reviews and benefits management
  • Gateways - scheduled and unscheduled
  • Assessing impact - projects, business and environmental
Implementation of business solutions
  • Planning the implementation
  • Implementation strategies
  • Training approaches
  • Testing competence
Delivery of business benefits
  • Embedding the benefits
  • Disaggregating benefits
  • Fragmentation of benefits
  • Identifying and evaluating further benefits
Certification
The course prepares participants to attain the Certificate in Benefits Management and Business Acceptance offered by the Information Systems Examinations Board (ISEB).  Candidates are required to pass a one-hour open book examination in order to acquire the Certificate.
 

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Where London, Xpertise, 75 King William Street,
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On Xpertise

Provider description
From seven training centres, Xpertise provides the UK's widest range of authorised IT training - over 500 courses.

Xpertise provides courses from most leading vendors, including CompTIA, Check Point, Cisco, Citrix, IBM, ITIL, Microsoft, Oracle, PRINCE2 , Red Hat and SCO. Xpertise also provides professional skills training - on subjects such as project management and service management. We also have a dedicated soft skills training division, which provides training on personal development, management development, team development, customer service and graduate development. Finally, we provide desktop applications training for computer users.

Providing IT training since 1993

Xpertise has been providing training since 1993, when we were one of the first Novell Authorised Education Centres in the world. We became a Microsoft Solution Provider and Microsoft Authorised Training Centre the following year. Since then we have grown steadily, adding to our portfolio of training courses and geographic coverage. Today, we are the UK's leading provider of authorised IT training courses and services. In 2006 Xpertise acquired Watermans, the leading professional development training company, to expand further our soft skills training portfolio.

* Nationwide coverage via seven UK locations
* One of the UK's leading IT training companies
* Leading provider of official IT training - accredited by most leading vendors
* Extensive public schedule - over 500 courses
* Proven delivery of large-scale training projects
* Driving the technology training market, with leading-edge topics such as .NET, Microsoft CRM, ITIL and PRINCE2
* At the forefront of blended learning solutions
* All we provide is training - 100% independent

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