Course Objectives:In order that a quality management system can fulfil its potential it is essential that it is regularly monitored. This is an intensive two-day course which demonstrates an efficient and productive approach to conducting their ISO 9001 internal audit. Auditing techniques will be used which are compatible with both ISO 9001 and ISO 19011 and delegates will benefit from learning ho- to plan, perform and report on an audit and ho- to take appropriate corrective and follo- up action.
Contents:A series of workshops, presentations and role-plays on topics including:
- The contribution internal quality audits can make to the effectiveness of your management system
- Roles and responsibilities of an Internal Quality Systems Auditor
- Planning your audits by developing effective checklists
- Verify that current practice in your organisation conforms with defined requirements
- Ho- auditing for conformity can improve the stability and robustness of management systems
- Gathering objective evidence through observation, interviewing and sampling of documents to report findings accurately
- Corrective action - what is it and who is responsible for taking action
- Following up; verifying the effectiveness of corrective action; and closing out
Who should attend:This course is ideally suited for Quality Managers and other employees who have a responsibility for conducting internal audits and possess a rudimentary understanding of the ISO 9001 standard and it's revisions in 2000.
Course benefits:This training programme will assist your organisatins in remaining consistently compliant with the exacting requirements of the ISO 9001 standard. This programme provides employees with the tools and techniques to identify gaps that threaten the effectiveness of the quality management system.
Additional information:The trainers extensive background in ISO 9001 consultancy, assessment and training, combined with many years experience in Quality Management Systems in a variety of industries, makes them an ideal candidate to deliver this public course.
Certificates:
All delegates who successfully complete this course will be issued with a certificate of attendance. This certificated will be signed by the trainer and recognised by certification bodies as suitable and sufficient means of internal auditor training
Trainers background:The trainer for this course is fully accredited by the IRCA (International Register of Certificated Auditors). They currently combine the delivery of training with assessment of other organisation's ISO 9001 quality management systems for some of the world's largest third party certification bodies.
