Expand your knowledge and become an expert in the IT field!

Type

Course
Level

Intermediate
Methodology

Online
Duration

12 Months
Start date

Different dates available

Online campus

Yes
Delivery of study materials

Yes
Support service

Yes
Virtual classes

Yes

This course is aimed at anyone looking to gain entry into the IT field as an IT Support Technician. Support Technicians are the backbone of any IT department. They ensure the smooth running of the IT within a company or organisation and offer guidance to anyone needing assistance. As a result, technical support is one of the most abundant jobs available within the IT industry. Demand for Support Technicians has been growing since 2004.

Each course leads to a certification. Scroll down to view the details of each course. We have provided a salary guide below to give you an idea of how much you can potentially earn by gaining just one of the certifications listed.

Facilities

Online

Start date

Different dates availableEnrolment now open

About this course

Course objectives

The skills you will gain through this course will not only prepare you for a role in IT Support, but in other roles too, such as networking and IT security.

Who is it intended for?

Just because the title of this course bundle is IT Support Technician, doesn’t mean you are limited to just this job. We’ve provided a list of other career paths you can consider through this coursebundle. These include:

Network Engineer
Network Consultant
Data Center Manager
IT Manager
IT Sales Account Manager
IT Consultant
Microsoft Certified Solutions Associate
Systems Administrator
Office 365 Administrator

Requirements

All you need is an internet connection and a PC. While most of the lessons work on MACs, we recommend you use a PC for the best performance. Certain parts of the course may not display properly on older MACs. Once you’ve logged into your course, you may be prompted to down certain free plugins such as Java. Just follow the on-screen prompts.

Qualification

This bundle contains 5 separate certification courses and 5 official certification exams, that are both valid for 12 months from the time of purchase. As part of this bundle, you will get access to a MeasureUP practice test for each Microsoft certification course. To see what you’ll be learning in each course, just click on the title below.

As part of this bundle, you will also get access to a MeasureUP practice test for each certification course. Scroll down to read more about the MeasureUP practice tests and how they will help you pass your exams the first time.

What marks this course apart?

All courses are online and self-paced, meaning you do it in your own home, in your own time, at your own pace. Each lesson is pre-recorded allowing you to pause, fast-forward, skip sections, or go back to another lesson if you need to. The lessons are multi-media based, which means video and audio are used to teach the lessons. Most lessons are also interactive, prompting the learner to participate. This might involve answering on-screen questions, participating in tasks, and using simulators as if you were using the real software program.

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Reviews

4.7

excellent

100%

4.8

excellent

Course rating

Recommended

Centre rating

Solomon Garland

4.0

27/04/2018

What I would highlight: I've only just started my course(s) with Hudson but it seems good so far. Couple of complaints- I can't figure out if I'm logged in on the website, or how to access my courses if I am, so it'd be cool if that was more intuitive. I have to open it from the email link they sent when I signed up, like a PC-illiterate grandmother.

What could be improved: -