ITIL Foundation

Rapid Skillz

Course

Distance

£ 227.19 VAT inc.

*Indicative price

Original amount in USD:

$ 283

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Description

  • Type

    Course

  • Level

    Intermediate

  • Methodology

    Distance Learning

  • Duration

    Flexible

  • Start date

    Different dates available

Learn about the most widely accepted approach to IT Service Management across the world.

After completing this course, the learners will be able to:
Gain an understanding on service management and the service lifecycle
Know the common vocabulary used in service management based on ITIL
Gain a high-level overview of each of the service life-cycle stages
Understand the applicability of the various ITIL processes and functions
Prepare for the ITIL Foundation Certification Exam.

Facilities

Location

Start date

Distance Learning

Start date

Different dates availableEnrolment now open

About this course

Accredited to Peoplecert
Recorded Videos by ITIL® experts
Training for ITIL® Foundation Certification

IT Professionals
Business Managers
Business Process Owners
IT Planners
IT Consultants
IT Architects
IT Audit or Security Managers

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Subjects

  • IT Management
  • Service Management
  • Functions
  • Service Lifecycle
  • Service Strategy
  • Service Design
  • Service Transition
  • Service Operation
  • Operation Management
  • Key components

Teachers and trainers (1)

Name Name

Name Name

Teacher

Course programme

Introduction and Key ConceptsWhat is Best Practice?
  • Key components of ITIL®?
  • What is Service?
  • What is Service Management? Who are Stakeholders? Characteristics of Process
  • What is Function?
  • Stages of Service lifecycle
Service Strategy
  • Service Design
  • Service Transition
  • Service Operation
  • Continual Service Improvement
  • Functions
  • Roles and Responsibilities

Additional information

BENEFITS

 ITIL® is gaining more relevance and popularity across the globe IT Service Management across the world Great value-add for the student’s resume, which can help him/her pursue a promising career Apply ITIL® guidance for better performance at organizations Business Manager, Project Analyst, etc. The program and certification also boost your salary expectation - an ITIL certified Service Delivery Manager earns close to 12lac INR per annum.

See related categories

ITIL Foundation

£ 227.19 VAT inc.

*Indicative price

Original amount in USD:

$ 283

The best IT Systems courses

See all

See all