ITIL® Foundation Training Course with Exams

The Knowledge Academy
4.2
17 reviews
  • In spite of the fact that I had no information on ITIL, the educator revamped the address to my level of comprehension, was exceptionally adaptable, empowering and understanding. Subsequently, despite the fact that the time was far too short for the measure of data learnt and given, the educator made the battle advantageous. My outcomes are clear signs of our endeavors. Much thanks to you so much Knowledge Academy.
    ← | →
  • Awesome involvement with the educator as normal yet the back end is invariably a disorder. The greater part of the client benefit specialists are not supportive besides a small number of people who got fair client services.
    ← | →
  • This is one of the hardest things I have done - and its quite a good time that i have been doing courses/degrees/qualifications. The coach was astounding and exceptionally proficient, however the conveyance style was not one coordinating my learning style (despite the fact that it appeared to suit different understudies - can't please everybody). Day 4 (expert prep) was important. By and large an extraordinary course in case you are hoping to get an incredibly famous capability.
    ← | →

Course

Online

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£ 299 VAT inc.

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Description

  • Type

    Course

  • Level

    Beginner

  • Methodology

    Online

  • Class hours

    13h

  • Duration

    90 Days

  • Start date

    Different dates available

The Knowledge Academy’s ITIL Online training course will prepare delegates for the Foundation exam, which is included in this course. The ITIL Foundation Online Training Course will give delegates an understanding of the key concepts, terminology and elements that will allow them to improve their career prospects and abilities within the workplace. Students will learn about the lifecycle stages and the links between them, the different processes used and how they contribute to service management practices. By choosing The Knowledge Academy's online ITIL® Foundation training course delegates will be able to learn at their own pace, in their chosen environment, giving them the best possible learning experience and allowing them to complete their exams when they feel ready.

Facilities

Location

Start date

Online

Start date

Different dates availableEnrolment now open

About this course


ITIL Online Foundation Training Course with Exam is intended for those looking to learn about IT Service Management to gain the certifications needed for a career or just to improve on their understanding. This ITIL Online Training Course is specifically intended for those with busy schedules that require the flexibility to study in their own time.
This Certification is most suited for:
• IT professionals looking for a widely regarded industry-specific qualification
• IT support engineers looking to specialise in network support and management
• Executive and Directors of IT department
• Network Engineers

The ITIL Online Foundation Training Course with Exams has no pre-requisites and is open to everyone.

All of our ITIL online courses are created by us, for us and never outsourced, ensuring the highest quality in eLearning courses. Each eLearning course is handmade by our dedicated in-house team, who spend months researching and constructing each ITIL course they produce. The online courses are written with guidance from our expert trainers with over 5 years of experience in ITIL, giving our distance learning courses a professional edge that delivers you the latest knowledge and understanding in a more relaxed and convenient environment.

Rather than the usual ‘question and answer’ format, our ITIL online training courses are interactive and engaging, allowing you to get the best learning experience possible. This has also been proven to increase memory retention, which is one of the main reasons behind our high exam pass rates in ITIL online training. Our team take extra care to ensure our online courses are as detailed and up to date as possible, resulting in us becoming one of the leading providers of ITIL online training and ITIL eLearning courses.

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Reviews

4.2
fantastic
  • In spite of the fact that I had no information on ITIL, the educator revamped the address to my level of comprehension, was exceptionally adaptable, empowering and understanding. Subsequently, despite the fact that the time was far too short for the measure of data learnt and given, the educator made the battle advantageous. My outcomes are clear signs of our endeavors. Much thanks to you so much Knowledge Academy.
    ← | →
  • Awesome involvement with the educator as normal yet the back end is invariably a disorder. The greater part of the client benefit specialists are not supportive besides a small number of people who got fair client services.
    ← | →
  • This is one of the hardest things I have done - and its quite a good time that i have been doing courses/degrees/qualifications. The coach was astounding and exceptionally proficient, however the conveyance style was not one coordinating my learning style (despite the fact that it appeared to suit different understudies - can't please everybody). Day 4 (expert prep) was important. By and large an extraordinary course in case you are hoping to get an incredibly famous capability.
    ← | →
100%
4.4
fantastic

Course rating

Recommended

Centre rating

Abisola Okewole

4.5
09/11/2016
What I would highlight: In spite of the fact that I had no information on ITIL, the educator revamped the address to my level of comprehension, was exceptionally adaptable, empowering and understanding. Subsequently, despite the fact that the time was far too short for the measure of data learnt and given, the educator made the battle advantageous. My outcomes are clear signs of our endeavors. Much thanks to you so much Knowledge Academy.
What could be improved: Everything OK.
Would you recommend this course?: Yes

Oluwafemi Akanbi

4.0
09/11/2016
What I would highlight: Awesome involvement with the educator as normal yet the back end is invariably a disorder. The greater part of the client benefit specialists are not supportive besides a small number of people who got fair client services.
What could be improved: Everything OK.
Would you recommend this course?: Yes

Kamila Kemblowska

5.0
23/09/2016
What I would highlight: This is one of the hardest things I have done - and its quite a good time that i have been doing courses/degrees/qualifications. The coach was astounding and exceptionally proficient, however the conveyance style was not one coordinating my learning style (despite the fact that it appeared to suit different understudies - can't please everybody). Day 4 (expert prep) was important. By and large an extraordinary course in case you are hoping to get an incredibly famous capability.
What could be improved: N/A.
Would you recommend this course?: Yes

Christopher Ashman

4.0
23/09/2016
What I would highlight: This course was an agreeable ordeal and the subject matter was nicely exhibited, supported by a great administrator.
What could be improved: No negative aspects.
Would you recommend this course?: Yes

Grace

4.5
13/09/2016
What I would highlight: An extremely efficient and nicely exhibited course. The teachers were top of the line with a decent comprehension of the topic and conveyed it in an energetic and involving manner. I would suggest them for any future training necessities.
What could be improved: No negative aspects.
Would you recommend this course?: Yes
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*All reviews collected by Emagister & iAgora have been verified

This centre's achievements

2016

All courses are up to date

The average rating is higher than 3.7

More than 50 reviews in the last 12 months

This centre has featured on Emagister for 8 years

Subjects

  • IT
  • Management
  • IT Management
  • Service Management
  • ITIL
  • IT Service
  • Service Operations
  • Service Strategy
  • IT Infrastructure Library
  • IT Project Management
  • Decision Making
  • Problem Solving
  • Conflict Resolution
  • Financial Management
  • Demand Economics
  • Business IT
  • Operations Management
  • Technical Management
  • Event Management
  • Change Management
  • Supply Management

Teachers and trainers (1)

TKA Trainer (ITIL)

TKA Trainer (ITIL)

ITIL Qualified Trainer

Course programme

The ITIL® Foundation Online Training Course covers the following topics:

  • Practicing Service Management
    • Good Practice
    • Functions, Processes and Roles
    • Development of new services
    • Improvement of existing services
  • Service Strategy
    • Types of Service Provision
    • Financial and Demand Management
    • Business Case
  • Service Operation
    • Incident and problem management
    • Functions (service desk, operations management, technical management)
    • Request Fulfilment
    • Event Management
  • Service Transition
    • Change Management
    • Knowledge Management
  • Service Design
    • Service Catalogue Management
    • Supplier Management
    • IT Service Continuity Management
    • Information Security Management

See related categories

ITIL® Foundation Training Course with Exams

£ 299 VAT inc.

The best IT Systems courses

See all

See all