ITIL® Foundation Training
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I booked a very late course with this organization without knowing a lot about them and so was somewhat worried on my way there as I have had blended fortunes in the past with preparing organizations. I need not have stressed as the course was held in an incredible Central London area, agreeable workplaces and an extremely captivating coach. With everything taken into account, an incredible result.
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The educator was extremely proficient and had a great deal of involvement in the ITSM field. I truly delighted in talking about and sharing our ITSM encounters. The offices however was not the best place to convey classroom preparing. It was held in a little meeting room with a little screen, specifically behind the gathering zone where you could hear and see everybody strolling all through. It was extremely diverting and the teacher on occasion needed to raise her voice so she can be heard by the student members. Likewise this was the first run through where I went to a class where lunch was not given.
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The educator was extremely learned and bring a great deal of genuine illustrations. Likewise she gave us extremely valuable tips on the best way to approach the specialist exam.
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Course
Online
Learn how the IT world can help develop your business!
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Type
Course
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Level
Beginner
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Methodology
Online
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Class hours
13h
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Duration
90 Days
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Start date
Different dates available
The Knowledge Academy's online ITIL training course will prepare delegates for the Foundation exam, which is sold separately to this course. This ITIL Foundation Training Course will give delegates an understanding of the key concepts, terminology and elements that will allow them to improve their career prospects and abilities within the workplace. Students will learn about the lifecycle stages and the links between them, the different processes used and how they contribute to service management practices. By choosing The Knowledge Academy's ITIL Foundation training course delegates will be able to take part at their own pace, adapting to their busy schedule.
This ITIL Online Foundation Training Course is intended for those looking to learn about IT Service Management to gain the certifications needed for a career, or just to improve on their understanding. This ITIL Online Training Course is specifically intended for those with busy schedules that require the flexibility to study in their own time.
Facilities
Location
Start date
Start date
About this course
This Certification is most suited for:
• IT professionals looking for a widely regarded industry-specific qualification
• IT support engineers looking to specialise in network support and management
• Executive and Directors of IT department
• Network Engineers
The ITIL Online Foundation Training Course has no pre-requisites and is open to everyone.
All of our ITIL online courses are created by us, for us and never outsourced, ensuring the highest quality in eLearning courses. Each eLearning course is handmade by our dedicated in-house team, who spend months researching and constructing each ITIL course they produce. The online courses are written with guidance from our expert trainers with over 5 years of experience in ITIL, giving our distance learning courses a professional edge that delivers you the latest knowledge and understanding in a more relaxed and convenient environment.
Rather than the usual ‘question and answer’ format, our ITIL online training courses are interactive and engaging, allowing you to get the best learning experience possible. This has also been proven to increase memory retention, which is one of the main reasons behind our high exam pass rates in ITIL online training. Our team take extra care to ensure our online courses are as detailed and up to date as possible, resulting in us becoming one of the leading providers of ITIL online training and ITIL eLearning courses.
Reviews
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I booked a very late course with this organization without knowing a lot about them and so was somewhat worried on my way there as I have had blended fortunes in the past with preparing organizations. I need not have stressed as the course was held in an incredible Central London area, agreeable workplaces and an extremely captivating coach. With everything taken into account, an incredible result.
← | →
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The educator was extremely proficient and had a great deal of involvement in the ITSM field. I truly delighted in talking about and sharing our ITSM encounters. The offices however was not the best place to convey classroom preparing. It was held in a little meeting room with a little screen, specifically behind the gathering zone where you could hear and see everybody strolling all through. It was extremely diverting and the teacher on occasion needed to raise her voice so she can be heard by the student members. Likewise this was the first run through where I went to a class where lunch was not given.
← | →
-
The educator was extremely learned and bring a great deal of genuine illustrations. Likewise she gave us extremely valuable tips on the best way to approach the specialist exam.
← | →
Course rating
Recommended
Centre rating
Richard Jones
Sophie Costa
Marc
Junaid Khan
Majid Khan
This centre's achievements
All courses are up to date
The average rating is higher than 3.7
More than 50 reviews in the last 12 months
This centre has featured on Emagister for 8 years
Subjects
- IT
- Management
- IT Management
- IT Service Management
- Service Management
- Service Operations
- ITIL
- IT Infrastructure Library
- IT Service
- IT Network
- IT Security
- Decision Making
- Problem Solving
- Conflict Resolution
- Financial Management
- Business Plan
Teachers and trainers (1)
TKA Trainer (ITIL)
ITIL Qualified Trainer
Course programme
The ITIL® Foundation Online Training Course covers the following topics:
- Practicing Service Management
- Good Practice
- Functions, Processes and Roles
- Development of new services
- Improvement of existing services
- Service Strategy
- Types of Service Provision
- Financial and Demand Management
- Business Case
- Service Operation
- Incident and problem management
- Functions (service desk, operations management, technical management)
- Request Fulfilment
- Event Management
- Service Transition
- Change Management
- Knowledge Management
- Service Design
- Service Catalogue Management
- Supplier Management
- IT Service Continuity Management
- Information Security Management
ITIL® Foundation Training