Leadership Development Programme

Leadership Development Programme Course Summary

The leader's role is crucial and the ability to understand their business, and those they lead, can be the difference between success and failure. Most top executives have grown up through the ranks and have had to master many role changes. The final change from manager to leader can be challenging and exciting, as well as difficult. To achieve this, leaders need to understand their new role in business. They have to set the blueprint for their business, including setting the vision and the goals whilst moving their team to a self-empowered structure for growth. They need to present themselves as masters of positively influencing people and maintaining a high level of integrity.
This programme is designed for leaders who want to learn how to maximise the potential of their team through delegation and empowerment and to understand behavioural differences. They want to become more effective decision makers because they know their decisions set the course for their company. As the role model for their team, they are striving for higher levels of motivation for themselves and others.
What you will learn: Day 1 with Helen Gilzean

• Identify why effective communication skills are essential in the workplace
• Identify four major behavioural styles
• How to communicate effectively with each style and understanding your natural response
• Understanding body language signals
• Handling difficult people and situations with more success
• Is it feedback or constructive criticism?
• Listening for understanding and meaning
  

Day 2 with Jon Lavin

• Influencing the Influencers & high fliers
• What is NLP - an introduction to the basics
• NLP - science or common sense?
• The art of recreating excellence
• Language patterns
• Mirroring and pacing - putting yourself in others' shoes
• Internal and external references
• Coaching - a tool for self and others

Day 3 with Philip Avery

• How to find the right questions to ask
• A systematic approach to problem solving
• How to simplify complicated solutions
• How to choose what is important and discard the rest
• The use of simple tools to make decisions
• How to evaluate all possible options
• Weighing up the pros and cons
• How to assess the probability of success
  

Day 4 with Bill Allen

• What is a high performance team culture
• How to diagnose your team
• Developing the correct team culture
• Understanding the appropriate leadership styles
• Setting a vision that empowers your people and causes action
• Delegation - when to and when not to
• Leading through goal setting
• Accountability and empowerment

Who should attend?
This course is for directors and managers who want to get the best out of themselves and their team.
Workshop Timetable
DAY 1          with Helen Gilzean

9.00am		Welcome and coffee
9.15am		Introductions Expectations and agenda for the day
9.40am		The importance of effective communication Why is communication the lifeblood of an organisation?  What do you need to be an excellent communicator? Common communication barriers in the workplace
10.30am		The Personal Profile System Identify your communication style and those you work with Who is DISC?
11.00am		Break
11.15am		Communicating effectively with each style People compatibility Maximising personal style differences in conflict
12.30pm		Lunch
1.30pm		Perception, language, body language barriers Listening, speaking, writing Non-verbal and verbal body language Can we talk? Definition of feedback vs. constructive criticism
3.00pm		Break
3.15pm		Listen and listen with effect The world of communication is changing rapidly.  Are you?
4.30pm		Evaluation and Close
DAY 2		with Jon Lavin
9.00am		Welcome and coffee
9.15am		Introductions
9.30am		Influencing others in a positive way
10.00am		The basics of NLP and TA - the art of recreating excellence
11.00am		Break
11.15am		Basics of NLP and TA continued
12.00pm		Why we all see the world differently
12.30pm		The 'Message' in communication
1.00pm		Lunch
2.00pm		The language of the body, voice and tone
2.15pm		Language patterns - what they mean
2.30pm		Building rapport to bring about change
2.45pm		Changing behaviour patterns
3.15pm		Break
3.30pm		Internal and external referencing - how others think and feel
4.00pm		Coaching people towards excellence with NLP and TA
4.30pm		Evaluation and Close
DAY 3		with Philip Avery
9.00am		Welcome and coffee
9.15am		Introductions The decision-making process What is the problem? Simplifying complex situations Getting the facts - the art of interrogation Appreciating the facts - how to extract maximum information The devil is in the detail - how to use drill-down
10.45am		Break
11.00am		Cause and effect - removing the blinkers Interaction - understand how factors affect each other Analysing risk
1.00pm		Lunch
2.00pm		Homing in on what's important Six thinking hats to see the problem 'in the round' Evaluating different options Choosing between all good options
3.00pm		Break
3.15pm		Weighing up and pros and cons
4.30pm		Evaluation and Close
DAY 4		with Bill Allen
9.00am		Welcome and coffee
9.15am		Introductions What is a high performance team? Team Preparedness Audit
10.00am		Developing the correct 'Team Culture' What are your organisation's governing values? Are your structure and processes compatible? What is the appropriate leadership style? Understanding the complex characteristics of team members
11.00am		Break
11.15am		What are the behaviours of your team? Flexing your style to fit each team member Seeing a 'bigger picture'
12.00pm		Vision of the leader Is your company vision clear? Is your team vision clear?
1.00pm		Lunch
2.00pm		Delegating and empowerment Rules for empowerment Do I delegate or do I empower? What do I risk delegating? You can expect more if you inspect more
3.00pm		Break
3.15pm		Empowerment and accountability Removing the 'Don't blame me culture' The need and value of accountability Accountability vs. responsibility The two major elements of empowerment Shadow of the leader Action plan and final summary
5.00pm		Evaluation and Close