The Characteristics of High Performing Teams
- What is a 'team'? Identifying the types of teams
- The characteristics of high-performing teams
- The value of effective teams on business results
Your Role as a Leader of the High Performing Team
- The skills, qualities and behaviours of an effective team leader
- Mapping your personal leadership style
- Understanding the impact your style has on others
- Situational leadership for everyone
Team Development
- Identifying the stages of team development and the practical actions an effective leader should take
- Auditing your own team - where are we now?
- Driving your own team - what do we need to do?
How Team Roles Influence Behaviour
- Identifying the strengths of each team member and the roles they play
- Assigning activities to appeal to personal strengths and to improve areas for development
- Managing team dynamics to improve team performance
Setting Clear Direction for your People
- Developing a common vision and building commitment to it
- Aligning individual goals with your team objectives and plans
Communicating Effectively With Your Team
- Maximising the effectiveness of team meetings, briefings and team process reviews
- Delivering challenging messages to the team
- Using the skills of appropriate enquiry to encourage autonomy in the team
Developing and Motivating the Team
- Unlocking 'motivation buttons' within your team members
- Practical tips to motivate your team in the real world
- Providing recognition and celebration for successes without spending money
Dealing with Conflict and Poor Performance
- Identifying and developing your conflict management approach
- Dealing with difficult situations in a positive and professional manner
- Giving feedback to poor performers to improve results dramatically
Testimonial
Beverley Sutton, Team Manager Cheshire Building Society I've absorbed everything I possibly could from this very enjoyable and informative course. The trainer gave me lots of practical ideas to help me back in the work place. A lively course, I didn't switch off at all. Thank you.