Level 2 Door Supervision

The qualification is based on the SIA specification for core competency training for Door Supervisors, which covers the necessary understanding and skills required by individuals who work to provide a more secure leisure environment.

Aims

- To provide the learner with the basic knowledge and understanding to ensure the provision of a professional level of service as a door supervisor; and to address the licensing requirements in the SIA regulated, operational environment.

Objectives

- Develop the learner’s understanding of the roles and responsibilities of door supervisors working in a secure leisure environment, and the relevance of regulations within which they must operate.

- Provide the learner with knowledge of work systems and procedures.

- Develop the learner’s knowledge of health and safety in the workplace including awareness of emergency procedures.

- Provide the learner with knowledge of the law and legal issues.

- Enable the learner to implement effective methods of communication.

- Develop the learner’s abilities to recognize, defuse and resolve conflict situations.

Previous learning requirements

What learners will need to know before starting the programme?

There is no pre-requisite knowledge or skills required before commencing this programme.

What level of key skills will be required?

Learners should be able to work at or above Level 1 Communication, Problem Solving and Working with Others.

Learners who are not operating at this level may require support with literacy in order to achieve a successful outcome.

Target Group

The EDI Level 2 Certificate for Door Supervisors is a programme designed to meet the needs of learners who require a qualification which will enable them to apply for a Security Industry Authority (SIA) licence for door supervision.

Progression

Opportunities for further learning and/or qualifications could include:

- Level 2 NVQ/SVQ in Providing Security Services

- Level 2 Security Practitioner

- BCUC Foundation Degree in Protective Security

Plus other qualifications suitable for licensing in associated job roles:

- EDI Level 2 Certificate for CCTV Operatives (PSS)

- Level 3 Certificate in Close Protection

Guided learning hours

The SIA regulations are:

“In order to obtain an SIA licence you will need to show that you are trained to the right level. This applies to front-line staff only.

To get one of the qualifications linked to door supervisor licensing, you will need to attend a two part-training course and take and pass two exams. The course may be delivered over 4 days or during weekends and/or evening sessions. The total training time will always be 30 hours, which includes two hours of exams.

Part 1 - Role and Responsibilities of Door Supervisors in the Security Industry Environment (14 hours)

Part 2 - Communication Skills and Conflict Management (14 hours)” From the SIA website.