Level 2 Workplace Certificate in Team Leading

This course includes 5 elements, The NVQ, Technical Certificate, Functional Skills, ERR Workbook and PLTS.

A minimum of 17 credits are required overall for completion of this qualification. The mandatory units for this qualification are units A1 (4 credits), D1 (3 credits) and E11 (3 credits). One unit must be taken from the Group 1 Optional Units (5 credits) and one unit from the Group 2 Optional Units (minimum of 2 credits).

Mandatory Units are:

• Manage personal development
• Develop working relationships with colleagues
• Communicate information and knowledge

Optional Units are:

• Plan, allocate and monitor work of a team (Group B)
• Set objectives and provide support for team members (Group B)
• Manage or support equality of opportunity, diversity and inclusion in own area of responsibility (Group C)
• Support team members in identifying, developing and implementing new ideas (Group C)
• Manage conflict in a team (Group C)
• Lead and manage meetings (Group C)
• Participate in meetings (Group C)
• Make effective decisions (Group C)
• Manage knowledge in own area of responsibility (Group C)
• Procure supplies (Group C)
• Manage customer service in own area of responsibility (Group C)