Level 3 Award in the Delivery of Conflict Management
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The course program is perfect. We operate at the speed that we want. We have all the necessary equipment. We can ask all the questions that we want and we get appropriate and open answers. The learning method suits our speed of development and following our desire.
← | →
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Your help and advice has been very useful, your professionalism has been outstanding in comparison to other training providers I have come across to date. I will most certainly be recommending your services to my colleagues and friends.
← | →
BTEC
Online
Take the first step on an incredible journey!
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Type
BTEC
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Methodology
Online
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Duration
Flexible
The Level 3 Award in the Delivery of Conflict Management Training endorsed by ELN The e-learning Network and listed on Emagister, is designed for those who wish to teach Level 2 Conflict Management as part of the SIA linked Security Courses. This qualification is also referred to as the Level 3 Award for Deliverers of Conflict Management.
Usually, this qualification is chosen by trainers who wish to teach SIA related security courses. The Level 3 Delivery of Conflict Management Training is also suitable for other candidates working in customer-facing roles. There are two compulsory units. Both these units must be achieved and there are no optional units. The first unit is a theory unit based on Level 2 Conflict Management. The second unit is practical and involves the plan, design, and delivery of a 30-minute scenario-based micro teach on any conflict management technique. The Level 3 Conflict Management Training falls under the remit of Skills for Security, the standards-setting body for the security business sector. The ELN Level 3 Delivery of Conflict Management is approved by NOCN.
If you need further information about the course, do not hesitate to contact the centre through Emagister.co.uk.
Facilities
Location
Start date
Start date
About this course
For SIA trainers teaching Door Supervision, Security Guarding, CCTV etc
Age range: 18+
Core skills: (English, Maths) At least to A Levels standard.
Access to Internet using a laptop / pc / tablet using up to date Windows, Android or Apple operating systems.
Recommended 3 years frontline experience
A level 3 or 4 Teaching Qualification, e.g.
Level 3 / 4 Award in Preparing to Teach in the Lifelong Learning Sector (PTLLS) or
Level 3 / 4 Certificate in Teaching in the Lifelong Learning Sector (CTLLS) or
Level 3 Award in Education and Training or
Level 4 Certificate in Education and Training
ALL OUR COURSES ARE QCF ACCREDITED (Laser Learning, NOCN, Edexcel) AND INTERNATIONALLY RECOGNISED!
Why ELN? Choose us if you are tired of spending your hard-earned money and precious time on uninspiring, boring elearning or costly classroom options!
What you get with the ELN Online Assessor Qualfications:
Interactive, gamified, online learning (not just downloading PDF's and uploading Word assignments!)
Simple press & play - no need to spend time learning how to use a new system
Multi-device - Log in from your desktop at work (at lunch!), continue on your smartphone as you commute, finish the assignment from your laptop when you get home....
Socialise - Join groups of fellow students, compare and give feedback on each other's assignments, chat, call or video call from within our secure, private, e-learning platform!
Transparent & Organized - learn, interact, submit assignments, print unit certificates - all in one place. No more chasing around on phone calls!
Course process - enrolment, payment, registration, Initial interview + skillscan, course delivery, assignment feedback and support, certification
Reviews
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The course program is perfect. We operate at the speed that we want. We have all the necessary equipment. We can ask all the questions that we want and we get appropriate and open answers. The learning method suits our speed of development and following our desire.
← | →
-
Your help and advice has been very useful, your professionalism has been outstanding in comparison to other training providers I have come across to date. I will most certainly be recommending your services to my colleagues and friends.
← | →
Course rating
Recommended
Centre rating
Jacqmard Fabien
Mark Bresland
Subjects
- Conflict
- Conflict Management
- Management
- Security
- Managing Conflict
- Public
- Teaching Methods
- Teaching Skills
- Assessment management
- Physical Intervention
- Security Awareness
- Security Officer
- Self-defence
- Stress Management
- Disciplinary Procedures
- Coaching Skills
- Personal Effectiveness
- Time management
- Team Building
Teachers and trainers (1)
Course programme
Unit 1: Managing Conflict in the Workplace when Dealing with Customers, Service Users or the Public
Multiple-choice test or credit transfer from Conflict Management Level 2 Unit from the SIA Door Supervision course (if applicable).
Unit 2: Delivering Scenario-based Conflict Management Training
Micro-teach documents including:
1 x micro-teach lesson plan, scenario-design (including participant briefs), tutor feedback, peer feedbacks, self-evaluations for the delivery, session plan and effectiveness of scenarios.
All assignment templates will be provided.
Level 3 Award in the Delivery of Conflict Management