Training

Inhouse

£ 5 VAT inc.

Description

  • Type

    Training

  • Methodology

    Inhouse

  • Start date

    Different dates available

Calculate the true customer value to your bottom line. Ask for more information through Emagister's website!

Facilities

Location

Start date

Inhouse

Start date

Different dates availableEnrolment now open

About this course


This individual module belongs to the following bundle: Predictable Revenue Lead Generation: Seeds (Customer Success). That is why this course can be taught as an individual module or as part of a bundle.

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Course programme

In addition to the direct revenue you receive from your customers, there is another figure that can be attached to a customer that is often overlooked when considering the overall value a customer brings to your company. That is the referral revenue brought on through testimonials, talking to friends, as well as when customers change jobs and purchase your products and services at their new company.

For this course you will learn how to calculate the customer lifetime value for any customer to help make the business case to your team and company leaders for investing in developing a strong and effective customer success team. By completing this course, you will:

  • Be able to calculate the true customer value to your bottom line
  • Lifetime Customer Value

    £ 5 VAT inc.