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SDL were very friendly and also honoured all appointments and I always felt supported throughout. I enjoyed the course and would recommend this to anyone who is looking to get a national qualification in Customer Service. Many thanks to all of you.
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We deceide that all frontline staff would benefit from undertaking this qualification -we negotiated this with SDL and decided on appropriate units to be taken including an extra unit that was over and above the full qualification but was very useful to us as a business. SDL were there to support and also to advise throughout and we are extremely pleased with the service and that all the staff now have a level 3 - it has and will continue to help our business.
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- NVQ
- Horncastleand2 other venues
- On Site, Lincolnshire
- 9 Months
...Suitable for candidates who can influence and make changes in their workplace, use the organisation's rules and policies to deliver excellent customer service...
...Suitable for candidates who can influence and make changes in their workplace, use the organisation's rules and policies to deliver excellent customer service...
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SDL were very friendly and also honoured all appointments and I always felt supported throughout. I enjoyed the course and would recommend this to anyone who is looking to get a national qualification in Customer Service. Many thanks to all of you.
← | → see all
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We deceide that all frontline staff would benefit from undertaking this qualification -we negotiated this with SDL and decided on appropriate units to be taken including an extra unit that was over and above the full qualification but was very useful to us as a business. SDL were there to support and also to advise throughout and we are extremely pleased with the service and that all the staff now have a level 3 - it has and will continue to help our business.
← | → see all
- Short course
- Spalding
- Different dates available
- 1 Day
...and allowing their interpretations to flow within the British retail industry. Each delegate will pre select their own subjects by filling in the itinerary...
- Vocational qualification
- Grantham
- 2 Years
...Principles & applications of Engineering science Selection & application of Engineering materials. Generic Learning A project Functional skills Personal... Learn about: Full Time...
- Training
- Boston
- 2 Days
...To teach basic food hygiene. To explain the systems and processes required. Suitable for: Anyone who sells or wants to sell home-grown fruit & veg or home-reared...
- NVQ
- Spalding
- 6 Months
...The qualification gives the candidate formal recognition of their performance in the work place and assesses the knowledge and understanding of the key areas of team leading...
- NVQ
- Stamford
...skills demonstrated which include the creative combination of techniques, business and management skills. Content Although this is a practical course...
- Course
- Stamford
- 12h
...Continual assessment throughout the course by the tutor. A Paediatric First Aid certificate is issued to all who successfully show their competence... Learn about: First Aid...
- Training
- Spaldingand8 other venues
- Basingstoke, Bristol, Thatcham, Hemel Hempstead, Northampton, Crewe, Barnsley, Cumbernauld
- 7h
...EU regulations, the use of tachographs and drivers responsibilities for keeping records. Break periods, maximum daily driving time & daily rest periods...
- Short course
- Grimsby
- Beginner
- 1 Day
...is one of the most relaxing forms of massage. It involves the massage of the upper back, shoulders, neck, head and face. You will learn about the history of... Learn about: Indian Head Massage...
- Short course
- Boston
...area of responsibility Unit C2: Encourage innovation in your area of responsibility Unit C5: Plan change Unit C6: Implement change Unit D1: Develop productive...
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Thoroughly enjoyed the course and cannot praise my assessor and SDL Training enough. I have learnt so much and also have now got a recognised qualification that enables me to work and assess in the learning and development industry while basing it on my occupational competence - from start to finish I have had tremendous support and also have learnt so much that will put me in good stead for the future. Many thanks for all guidance advice & support. Highly recommend to anyone considering undertaking this qualification.
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We use SDL for all our staff training as they provide an independent and professional service that is very cost effective. This new qualification has been provided under the new QCF standards and is very much focused on work based learning and we are using this more and more as it is more suitable than PTLLs or similar. SDL understand and also can deliver to individuals &/or groups and can work with novice or experienced staff and offer a professional service. Their dedication & knowledege is inspiring and all staff report good things about the team always.
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- Vocational qualification
- Horncastleand2 other venues
- On Site, Lincolnshire
- 8 Months
...a minimum of 6 credits from optional group A or B. the remaining 12 credits from optional group A, B or C. Learners who achieve these qualifications...
...a minimum of 6 credits from optional group A or B. the remaining 12 credits from optional group A, B or C. Learners who achieve these qualifications...
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Thoroughly enjoyed the course and cannot praise my assessor and SDL Training enough. I have learnt so much and also have now got a recognised qualification that enables me to work and assess in the learning and development industry while basing it on my occupational competence - from start to finish I have had tremendous support and also have learnt so much that will put me in good stead for the future. Many thanks for all guidance advice & support. Highly recommend to anyone considering undertaking this qualification.
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We use SDL for all our staff training as they provide an independent and professional service that is very cost effective. This new qualification has been provided under the new QCF standards and is very much focused on work based learning and we are using this more and more as it is more suitable than PTLLs or similar. SDL understand and also can deliver to individuals &/or groups and can work with novice or experienced staff and offer a professional service. Their dedication & knowledege is inspiring and all staff report good things about the team always.
← | → see all
- Course
- Spalding
- Different dates available
- 4 Days
...What is included in your 4 day course: Relaxed atmosphere, in our air conditioned studio Technical instructions and design demonstrations of all...
- Vocational qualification
- Grantham
- 1 Year
...Method of Assessment Continual assessment by evidence folders. Progression The course offers progression on to life or work skills programmes... Learn about: Basic IT, Basic Skills, Skills and Training...
- Course
- Skegness
- 8 Weeks
...be highly effective in helping those suffering with anxiety, stress and depression or for anyone who wishes to create a more satisfying, calmer lifestyel for themselves...
- NVQ
- Spalding
- 18 Months
...of responsibility C2 Encourage innovation in your area of responsibility D2 Develop productive working relationships with colleagues and stakeholders...
- Vocational qualification
- Stamford
- 1 Year
...a keen interest in and passion for construction. Content · Construction sampling · Carpentry · Brickwork · Painting and decorating or plumbing · Exploring...
- Short course
- Stamford
...Food Safety from the Chartered Institute of Environmental Health. How long does the course last? You chose! 2 days with some pre-course study OR 3...
- Course
- Market Rasen
- 2 Days
...have to take the core module plus an additional information category and at least one Class module such as Class 3 Flammable Liquids. (See Enclosed Course Schedule for Details)...
- Short course
- Grimsby
- Beginner
- 1 Day
...This course includes meditation, 4 attunements, instruction, practice, manual and certificate of completion. You will learn how to do Reiki on yourself... Learn about: Reiki Course, Usui Reiki...
- Short course
- Boston
...responding to and learning from comments and complaints LMC E10: Ensure policies, procedures and practice for the conduct of workers within care services...