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Listening Skills Courses
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Active Listening Skills
Essential Learning Company
Active Listening Skills The course covers: · Why listening is important · Types of good communication · Listening to older children · Talking and listening tips · Improving communication · Keys to effective listening Methods · PowerPoint...
(Listening Skills Course in )
£ On request
Speaking, Listening & Pronunciation skills for Business English
ELITE LANGUAGE INSTITUTE
Speaking, Listening & Pronunciation skills for Business English Below are typical topics and activities that can be covered during the course. Management - Talking about good leaders - Richard Branson, leader of Virgin Competitive Advantage...
(Listening Skills Course in London)
Course
- in London
- Inhouse
- 10 Weeks
£249 VAT inc.
Listening Skills
Norman Mark
Listening Skills This course is an intensive introduction to counselling skills. The main thrust of the course will centre on Rogerian theory and principles highlighting its use as a means of achieving growth and as a method to be used for problem...
£885 + VAT
Influencing Skills
Education Training Skills
to respond appropriately, use whole body listening, and recognise false realities.*Establish rapport by identifying someone...Influencing Skills Description: Once participants have completed this programme,they will be able to make a bigger impact...
(Listening Skills Course in Devon)
£ On request
Facilitation Skills
Actors Mean Business Ltd
constructive feedback Sensitivity, honesty and trust Listening and questioning skills For more details, or to discuss your particular...Facilitation Skills You want people to pass on skills but it just doesn't seem to happen? Would you like people to listen...
(Listening Skills Course in )
£ On request
Telephone Skills
ProSkill
their skills in common telephone situations and avoid common errors how to use active listening to compliment the customer, obtain... The difference between 'active' and 'passive' listening How to use 'active' listening skills to obtain information and steer...
(Listening Skills Course in )
£ On request
Telephone Skills
Alpha Training
and taking calls Controlling the call Ending the call Record keeping Communication Skills Listening skills Using empathy...Telephone Skills Course contents Creating a Professional Image on the Telephone Understanding how customers form...
(Listening Skills Course in )
£ On request
Interpersonal Skills
Actors Mean Business Ltd
Active listening and questioning Hidden agendas Non-verbal communication Dealing with conflict Giving and receiving feedback...Interpersonal Skills In a typical course delegates will explore how to deal with the barriers to productive interpersonal...
(Listening Skills Course in )
£ On request
Communication Skills
Rewards TRC
Communication Skills This one day course will help delegates to recognise the importance of communication. A variety of exercises will highlight the importance of effective communication, the importance of listening and efficient questioning. Non...
(Listening Skills Course in West Sussex)
£ On request
Interviewing Skills
Stand & Deliver
more effectively with difficult or uncertain people. Create the right atmosphere and use effective questioning and listening...Interviewing Skills Course Outcomes This workshop will enable participants to:- Understand the skills require to conduct...
(Listening Skills Workshop in Lancashire)
Workshop
- in Blackburn
- Inhouse
- 1 Day
£249 + VAT
Interviewing Skills
Stand & Deliver
more effectively with difficult or uncertain people. Create the right atmosphere and use effective questioning and listening...Interviewing Skills Course Outcomes This workshop will enable participants to:- Understand the skills require to conduct...
(Listening Skills Workshop in Greater Manchester)
Workshop
- in Manchester
- Inhouse
- 1 Day
£249 + VAT
Interviewing Skills
Stand & Deliver
more effectively with difficult or uncertain people. Create the right atmosphere and use effective questioning and listening...Interviewing Skills Course Outcomes This workshop will enable participants to:- Understand the skills require to conduct...
(Listening Skills Workshop in London)
£249 + VAT
Telephone Skills
Alpha Training
Controlling the call Ending the call Record keeping Communication Skills Listening skills Using empathy to build...
(Listening Skills Course in )
£ On request
Telephone Skills
Major Training Ltd
more than just words to convey sincerity and interest. Questioning and Listening Skills: Gaining and retaining information effectively can be enhanced by good quality questioning and listening. This module will enable participants to explore how to improve...
(Listening Skills Training in London)
£495 + VAT
Telephone Skills
West End Training
- Enquiries Handling complaints Complaint avoidance Communication skills Listening skills Emotional control v. technical control...Telephone Skills Course A half-day course. Topics Include: Telephone Systems Telephone Etiquette Customer Care Customer...
(Listening Skills Course in )
£ On request
Interpersonal Skills
GBS Corporate Training
. Listening Skills: hearing and understanding; the power of effective listening; listening and interpersonal relationships. Questioning Skills: questioning styles; how effective questioning and listening can enhance interpersonal interaction. Being...
£ On request
Networking Skills
GBC Learning & Development
Networking Skills YOU WILL LEARN: · To become even more effective at making initial contacts and build on existing relationships · To use a range of networking tactics from rapport to effective listening, asking questions, telling stories...
(Listening Skills Workshop in London)
£195 + VAT
Networking Skills
GBC Learning & Development
Networking Skills YOU WILL LEARN: · To become even more effective at making initial contacts and build on existing relationships · To use a range of networking tactics from rapport to effective listening, asking questions, telling stories...
(Listening Skills Workshop in Surrey)
£195 + VAT
Influencing Skills
Owl Training
Interpersonal Skills for Influence · Positive Influencing Behaviour · Listening Actively to Influence · Establishing Rapport 1...Influencing Skills The following units/activities can be used to develop a bespoke course that will meet your particular...
(Listening Skills Course in Rhondda Cynon Taff)
£ On request
Telephone skills
Speak First
listening is vital and how to improve your listening skills • Practical ways of 'connecting' with people immediately • Personalising...-control under pressure Putting it into practice • Listening for nuances in customer responses, rapport and voice while dealing...
(Listening Skills Course in )
£ On request
