Lone Worker Personal Safety Training Day

These are public open courses:

Derby 23rd June THE PRICE ABOVE IS EARLY BIRD - Bookings in June are £125 + VAT. It is possible to do a half day risk, duty of care, policy and basic conflict management skills and/or a half day very practical hands-on session to embed the new skills developed from the morning

Derby 15th July THE PRICE ABOVE IS EARLY BIRD - Bookings in June are £125 + VAT. It is possible to do a half day risk, duty of care, policy and basic conflict management skills and/or a half day very practical hands-on session to embed the new skills developed from the morning

All courses must be booked. No refunds unless cancelled with at least a week's notice.

MAX Conflict Management were recently on TV in Ian Wright’s “Football Behind Bars” working with Young Offenders to help them control their anger. See the video for what we do on the practical part of the course.

• Introductions & Definitions

– Lone working

– The limits of acceptable behaviour

• Actual Responsibilities at work

– Job Description

– Duty of Care, Working Conditions incl red alert

– Company Policy on Risk & Safety

– Processes, Team Organisation , Communications incl Buddies

– Positive solutions and customer service excellence

• Conflict : What is it and how to stop it

– Top Tips on How to Stop

– What causes and feeds conflict

– Reasons for Misunderstandings/Lack of Trust

• Communication

– Filtering, Johari Window, Basics of Transactional Analysis

– Body Language – Yours and reading others

–

Non confrontational approaches

Not only will you learn very practical simple self defence on the full course, but you will be hugely empowered by training that immediately gives you new assertiveness skills, confidence and the ability to control your own anger and deal with bullies of whatever age. See our MAX Conflict Management fwebsite for how we help all ages develop confidence, deal with bullying, handle conflict, and ensure personal safety. We can provide a course near you but these 2 are in the middle of the country in Derby, close to the rail, air and road networks.

We teach people to be able to deter threats and stop them looking like a victim - achieved by being assertive rather than aggressive or passive.

This will deal with 80% of threats. For the rest and to ensure that all students know that they can do it if they had to - we have the MADMAXMAN - a heavily padded aggressor who will really test your new-found skills.

Don't worry - you are very safe, but we don't make it easy, because we want you to leave having already dealt with challenging situations - and triumphed!

Despite the grim subject nature, we also have plenty of FUN, so give us a call on 0844 8700 629 email and we'll be delighted to tell you how we can help.