Making Meetings Work

Programme Objectives
-Common problems associated with meetings
-Core responsibilities of Chair
-Responsibilities of participants
Preparing for the meeting
-Identifying goals
-Constructing an agenda
-Visual aids and documentation
-Allocating time and action responsibilities
The skills of chairing
-Understanding group development
-Task leader or process director?
-Managing each item
Conversation - the heart of the meeting
-The dynamics of conversation
-Dialogue or debate?
-The skills of listening
-Improving the meeting's thinking
-Dealing with difficult situations and conflict
Participating well
-The importance of preparation
-Making your case
-Contributing and helping others to contribute
Concluding the meeting
-Minute taking actions and follow-up
Review of Programme
Other Recommended Programmes
-Minute Taking and Agenda
-Effective Communication
-Maximise your Time