Principles of Management Certificate Level 3 RQF
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I found my course very interesting and it will help me progress in my new career. My tutor was excellent in responding to any problems or questions I had and always marked my assignments quickly with positive feedback.
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Course
Distance
Description
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Type
Course
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Level
Intermediate
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Methodology
Distance Learning
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Class hours
130h
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Duration
12 Months
The NCFE Level 3 Principles of Management Certificate has been designed to provide students with all the necessary knowledge and understanding to work in a management role. This qualification provides learners with the knowledge they would need to work in a Management role. This qualification forms the knowledge-based qualification aspect of the Apprenticeship Framework in Principles of Management at level 3.
The NCFE level 3 Certificate in Principles of Management has been accredited by the qualifications regulators for England, Wales and Northern Ireland, and is part of the Regulated Qualifications Framework (RQF).
Facilities
Location
Start date
Start date
About this course
Key Topics
The NCFE Level 3 Principles of Management course is divided into three mandatory units and a four optional units :
Mandatory Units
Unit 1: Principles of people management
Unit 2: Principles of business
Unit 3: Principles of leadership and management
Optional Units
Unit 4: Understand how to improve business performance
Unit 7: Understand equality, diversity and inclusion in the workplace
Unit 9: Understand how to resolve customers’ problems and complaints
Unit 10: Understand how to monitor customer service interactions and feedback.
No Entry Requirements
NCFE Level 3 Certificate in Principles of Management (VRQ)
Qualification Number: 601/7075/x
Reviews
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I found my course very interesting and it will help me progress in my new career. My tutor was excellent in responding to any problems or questions I had and always marked my assignments quickly with positive feedback.
← | →
Course rating
Recommended
Centre rating
Steve
This centre's achievements
All courses are up to date
The average rating is higher than 3.7
More than 50 reviews in the last 12 months
This centre has featured on Emagister for 16 years
Subjects
- Budgeting
- Leadership
- Financial Training
- Financial
- Sales and marketing
- Marketing
- Financial Management
- Sales Marketing
- Management
- Business management
Teachers and trainers (1)
Support Advisor
Support Advisor
Course programme
How is the course structured?
The qualification consists of three mandatory units and a further four units that are selected from a list of optional units. The four optional units must be completed in addition to the three mandatory units in order to achieve this qualification.
Mandatory Units
Unit 1: Principles of people management
Learning Outcomes:
- Understand the principles of workforce management
- Understand equality or opportunity, diversity and inclusion
- Understand team building and dynamics
- Understand performance management
- Understand training and development
- Understand reward and recognition
- Understand the principles of conflict management
Unit 2: Principles of business
Learning Outcomes:
- Understand business markets
- Understand business innovation and growth
- Understand financial management
- Understand business budgeting
- Understand training and development
- Understand sales and marketing
Unit 3: Principles of leadership and management
Learning Outcomes:
- Understand the principles of effective decision-making
- Understand leadership styles and models
- Understand the role, functions and processes of management
- Understand business budgeting
- Understand performance measurement
Optional Units
Unit 4: Understand how to improve business performance
Learning Outcomes:
- Understand the principles of resolving business problems
- Understand improvement techniques and processes
- Understand the principles of change management
Unit 7: Understand equality, diversity and inclusion in the workplace
Learning Outcomes:
- Understand the organisational aspects of equality, diversity and inclusion in the workplace
- Understand the personal aspects of equality, diversity and inclusion in the workplace
Unit 9: Understand how to resolve customers’ problems and complaints
Learning Outcomes:
- Understand the monitoring and resolution of customers’ problems
- Understand the monitoring and resolution of customers’ complaints
Unit 10: Understand how to monitor customer service interactions and feedback
Learning Outcomes:
- Understand how to monitor the quality of customer service interactions
- Understand how to gather, analyse and interpret customer feedback
Principles of Management Certificate Level 3 RQF