Principles of Management Certificate Level 3 RQF

4.5
1 review
  • I found my course very interesting and it will help me progress in my new career. My tutor was excellent in responding to any problems or questions I had and always marked my assignments quickly with positive feedback.
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Course

Distance

£ 300 VAT inc.

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Description

  • Type

    Course

  • Level

    Intermediate

  • Methodology

    Distance Learning

  • Class hours

    130h

  • Duration

    12 Months

The NCFE Level 3 Principles of Management Certificate has been designed to provide students with all the necessary knowledge and understanding to work in a management role. This qualification provides learners with the knowledge they would need to work in a Management role. This qualification forms the knowledge-based qualification aspect of the Apprenticeship Framework in Principles of Management at level 3.

The NCFE level 3 Certificate in Principles of Management has been accredited by the qualifications regulators for England, Wales and Northern Ireland, and is part of the Regulated Qualifications Framework (RQF).

Facilities

Location

Start date

Distance Learning

Start date

Different dates availableEnrolment now closed

About this course

Key Topics

The NCFE Level 3 Principles of Management course is divided into three mandatory units and a four optional units :

Mandatory Units

Unit 1: Principles of people management
Unit 2: Principles of business
Unit 3: Principles of leadership and management

Optional Units

Unit 4: Understand how to improve business performance
Unit 7: Understand equality, diversity and inclusion in the workplace
Unit 9: Understand how to resolve customers’ problems and complaints
Unit 10: Understand how to monitor customer service interactions and feedback.

No Entry Requirements

NCFE Level 3 Certificate in Principles of Management (VRQ)

Qualification Number: 601/7075/x

Questions & Answers

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Reviews

4.5
  • I found my course very interesting and it will help me progress in my new career. My tutor was excellent in responding to any problems or questions I had and always marked my assignments quickly with positive feedback.
    |
100%
4.6
excellent

Course rating

Recommended

Centre rating

Steve

4.5
13/04/2015
What I would highlight: I found my course very interesting and it will help me progress in my new career. My tutor was excellent in responding to any problems or questions I had and always marked my assignments quickly with positive feedback.
What could be improved: Nothing
Would you recommend this course?: Yes
*All reviews collected by Emagister & iAgora have been verified

This centre's achievements

2016

All courses are up to date

The average rating is higher than 3.7

More than 50 reviews in the last 12 months

This centre has featured on Emagister for 16 years

Subjects

  • Budgeting
  • Leadership
  • Financial Training
  • Financial
  • Sales and marketing
  • Marketing
  • Financial Management
  • Sales Marketing
  • Management
  • Business management

Teachers and trainers (1)

Support Advisor

Support Advisor

Support Advisor

Course programme

Management Certificate
How is the course structured?

The qualification consists of three mandatory units and a further four units that are selected from a list of optional units. The four optional units must be completed in addition to the three mandatory units in order to achieve this qualification.

Mandatory Units

Unit 1: Principles of people management

Learning Outcomes:

  • Understand the principles of workforce management
  • Understand equality or opportunity, diversity and inclusion
  • Understand team building and dynamics
  • Understand performance management
  • Understand training and development
  • Understand reward and recognition
  • Understand the principles of conflict management

Unit 2: Principles of business

Learning Outcomes:

  • Understand business markets
  • Understand business innovation and growth
  • Understand financial management
  • Understand business budgeting
  • Understand training and development
  • Understand sales and marketing

Unit 3: Principles of leadership and management

Learning Outcomes:

  • Understand the principles of effective decision-making
  • Understand leadership styles and models
  • Understand the role, functions and processes of management
  • Understand business budgeting
  • Understand performance measurement

Optional Units

Unit 4: Understand how to improve business performance

Learning Outcomes:

  • Understand the principles of resolving business problems
  • Understand improvement techniques and processes
  • Understand the principles of change management

Unit 7: Understand equality, diversity and inclusion in the workplace

Learning Outcomes:

  • Understand the organisational aspects of equality, diversity and inclusion in the workplace
  • Understand the personal aspects of equality, diversity and inclusion in the workplace

Unit 9: Understand how to resolve customers’ problems and complaints

Learning Outcomes:

  • Understand the monitoring and resolution of customers’ problems
  • Understand the monitoring and resolution of customers’ complaints

Unit 10: Understand how to monitor customer service interactions and feedback

Learning Outcomes:

  • Understand how to monitor the quality of customer service interactions
  • Understand how to gather, analyse and interpret customer feedback

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Principles of Management Certificate Level 3 RQF

£ 300 VAT inc.