Management Communication Skills
Short course
Online
Description
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Type
Short course
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Level
Beginner
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Methodology
Online
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Class hours
24h
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Duration
Flexible
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Start date
Different dates available
If you want to become the kind of leader who inspires confidence and commitment, you will need to develop exceptional interpersonal communication skills. You will need to refine your skills in assertive communication, and influencing and persuading people of your ideas and your requirements.
This comprehensive course is designed for business managers seeking to rapidly improve their skills in interpersonal and written communication, using practical learning activities and providing extensive resources to help you continue your learning.
Facilities
Location
Start date
Start date
About this course
Business Managers and Business Owners
CERTIFICATION: - Global Management Academy Certificate.
Reviews
Subjects
- Communication Training
- Communication Skills
- Communication Management
- Interpersonal Communication Skills
- Barriers to Communication
- Verbal Communication
- Non-verbal Communication
- Active Listening
- Effective Writing
- Writing
- Communication Feedback
Teachers and trainers (1)
James Johnston
Director of Studies
James is the ILM Program Director at Global Management Academy. James has an MBA and MA Education, and has 30 years of experience in Senior Management, Business Consulting and ownership of several companies, including software and consulting companies in Australia and Britain.
Course programme
The content of the course includes:
- Unit 1: Getting Started
- Unit 2: Understanding Communication
- Unit 3: Barriers to Communication
- Unit 4: Verbal Communication
- Unit 5: Active Listening
- Unit 6: Non-Verbal Communication
- Unit 7: The Art of Persuasion
- Unit 8: Effective Questioning
- Unit 9: Effective Writing
- Unit 10: Effective Writing 1: Analysis
- Unit 11: Effective Writing 2: Organizing Information
- Unit 12: Effective Writing 3: Writing
- Unit 13: Effective Writing 4: Writing For Your Reader
- Unit 14 Effective Writing 5: Revision
- Unit 15: Writing Emails
- Unit 15: Writing Business Letters
- Unit 16: Communication Feedback and Wrapping-Up
Additional information
Management Communication Skills