Management Development

By the end of the course participants will: • understand their role as a manager
• have identified their preferred management style and how to use this to best effect
• be able to plan and delegate tasks appropriately
• understand a range of motivational theories and be able to apply these at work
• be able to communicate effectively in a variety of situations
• be aware of the various roles people take on within a team
• be able to use a range of strategies when dealing with difficult situations
• have reviewed their own methods of personal organisation
• understand how people learn and how managers can coach individuals to help them realise their potential
• have devised both a personal and group action plan
 
Training style
The course will be informal and participative, using a combination of individual and group work, exercises and short trainer inputs. The emphasis will be on how participants can apply what they learn on the course back at work. To help with this, participants will be given a learning contract to complete prior to the course.
 
Course contents
Role of the manager
Responsibilities and tasks
Identifying your management styles
 
Communication
Barriers to effective communication and how to overcome them
Dealing with difficult situations
Giving and receiving feedback
 
Motivation
Theories of motivation
Creating a motivating environment
Motivating yourself
 
Delegation
When to delegate
How to delegate
Monitoring progress without interfering
 
Developing others
Kolb's learning cycle
Coaching skills
 
Managing Teams
Belbin's team roles
Making the most of your team's talents
 
Personal Organisation
Planning work
Time management techniques
 
Personal Development
Identifying your strengths and weaknesses as a manager
Creating a personal development plan
 
Where do we go from here?
Individual action planning
How the group can continue to develop