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Management Development

in Institute of Credit Management (England)

Classes Training

Place:

Birmingham, London

Price:

£380 + VAT

Price details

Fee for ICM Member = £300.00 + VAT

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Duration:

1 Day

Start:

24/02/2009 other dates
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Course objectives:

To give delegates better understanding of how to set, hit and then beat targets through a highly interactive day which also involves role-play. Delegates will learn already successful established techniques in several areas that will ensure they deliver better results for their companies, not only through improving their own performance but also by influencing changes elsewhere in the business.

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Course details

Type Training Duration 1 Day

Method / place Contact course provider Classes in Birmingham, London where

Suitability Supervisors, team leaders and management running any sized team of credit controllers or those moving into staff management with no previous experience.

Course objectives To give delegates better understanding of how to set, hit and then beat targets through a highly interactive day which also involves role-play. Delegates will learn already successful established techniques in several areas that will ensure they deliver better results for their companies, not only through improving their own performance but also by influencing changes elsewhere in the business.

Price

£380 + VAT

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Course programme

Management Development

Creating an “Execution Environment” Understanding your Skills and Weaknesses Essential Behaviour for Managers Having the Right People doing the Right Job Motivating your Team - Importance of motivation - Talent management - Retention management - Performance development Clear Communication of Objectives Team Building Coaching Others Achieving a Work-Life Balance Reward and Praise

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Venues and dates


Where	London, Marble Arch
When	Start: 24/02/2009 Finish: 24/02/2009 See calendar

Where	Birmingham, 245 Broad Street
When	Start: 12/05/2009 Finish: 12/05/2009 See calendar

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Provider description

The Institute of Credit Management (ICM) is the largest professional credit management organisation in Europe. It represents the credit profession across trade, consumer and export credit, as well as in related activities such as collections, credit reporting, credit insurance and insolvency. A centre of expertise for all matters relating to credit management for more than 50 years, the ICM is the only such organisation accredited by the Qualifications and Curriculum Authority (QCA) as an awarding body. The ICM offers a range of services, including a recruitment consultancy, training, conferences and seminars, the industry leading Credit Management magazine, bookshop, technical advisory service and 26 local branches.

The ICM's Mission: The Institute Credit Management (ICM) promotes excellence in credit management and raises awareness of its vital role in business and the community.

The ICM's Vision: To empower the credit profession by:

* being the centre of expertise for credit management.
* gaining universal recognition that sound credit management keeps business in business.
* maintaining relevant and up-to-date qualifications and occupational standards.
* being recognised and respected as its voice.
* supporting the career development of all people who work in credit management.
* improving skills and standards through a growing membership.
* continuously improving our products and services and being the first-choice provider.
* promoting credit management through local, national and international networks.