Management Development Programme Description of Course
A three day training course for the more experienced manager, designed to equip individuals for a more senior management role. The key subjects of strategic business planning and implementation are dealt with in depth. Staff development, crucial to the growth of any organisation, is the second major topic covered with case studies to bring out the key learning points. Managers will also learn how to cope with pressure, operating at the highest level of expectation and performance. In summary, this course is the ideal preparation for a management role at the senior level. Programme Contents
The Senior Manager Today
- The Skills Needed
- Challenges Businesses Face
- Role of the Senior Manager
- Managerial Attributes
- Leadership Dimensions
- Qualities of Leaders
- Situational Leadership
Strategic and Business Planning
- Strategic Planning and Why
- Developing a Strategy and Business Plan
- Cascading the Plans for Action
- Managing Change
- Role of Project Management
- Critical Success Measures
- The Planning Cycle
Recruiting the Right Staff
- The Recruiting Process
- Using Competencies and Selection Scoring
- Interviewing Techniques and Selection
- Validating the Recruitment Process
Getting the Best from Staff
- The Need to Develop People for High Performance
- Identifying Training Needs
- Setting Development Plans and Monitoring Progress
- Role of the Manager in Staff Motivation
Importance of Communication
- Key Communication Skills
- Making the Most of Meetings
- Power of Positive Language
Assessing and Monitoring Performance
- Setting Clear Objectives and Targets
- Assessing and Appraising Staff
- Feedback and Monitoring
- Dealing with People Problems
- Discipline Measures
Managing Time Effectively
- Taking Control
- Planning Aids and Techniques
- Controlling the Issues that Waste Time
- Using Delegation
- Recognising the Stress Issue
Who Will Benefit From This Course?
A three day training course for the more experienced manager, designed to equip individuals for a more senior management role. The key subjects of strategic business planning and implementation are the core subjects, dealt with in depth. Staff development, crucial to the growth of any organisation, is the second major topic covered, with case studies to bring out the key learning points. Managers will also learn how to cope with pressure, operating at the highest level of expectation and performance. In summary, this course is the ideal preparation for a management role at the senior level.
What is included in the fee
This course is a residential programme and includes additional group evening work designed to enhance the learning process. It is therefore advisable, but not mandatory, for delegates to stay at the venue. The venue used has been hand selected and provides the most effective combination of learning environment and value for money. Unless otherwise advised, delegates will be booked into the venue and will therefore be required to settle their bed, breakfast and evening meal costs with the venue upon departure. For details of the accommodation charges please contact our administrators at our main office on 01608 644144.
Course Objectives
To examine the implications of long/short term strategic planning.
To understand the importance of managing through being a leader in todays' working environment.
To build on individual leadership skills and how to get the most from your people.
What You Will Gain
A comprehensive knowledge and understanding of skills needed for effective management. Through case studies and practical tasks, gain experience in dealing with complex issues and making difficult decisions.
Course Timings
- Day One: Start 9.45am - Finish 5.00 - 5.30pm
- Day Two: Start 9.00am - Finish 5.00 - 5.30pm
- Day Three: Start 9.00am - Finish 4.30pm
Delegates Comments
"Thank you for the excellent training."
"Really enjoyed course and tutor was great."
"I am looking forward to implementing to all that I have learned on the course."
"I have thoroughly enjoyed the last three days and feel that I have derived tremendous benefit from them. I found your delivery humourous, searching and informative. I will re-examine all of the issues discussed and continue to build upon them. The choice of venue was excellent and very conducive to creating a good learning environment." (April 2008)
