Management Masterclass for Consultants

Probably healthcare's most comprehensive and effective management course for senior clinical staff

There`s a world of difference between managing patients and managing people and yet many consultants find themselves in charge of large numbers of people without formal training or development. Management Masterclass is designed to look practically at how you can excel in your role as manager in the context of today`s NHS and your concurrent role as a consultant. With an emphasis on creating effective clinical and team performance it gets to the heart of modern management science in a medical context. Comprehensive, fast paced and highly practical.

Content

• Consultants as managers in the current NHS - understanding the context
• Rationalising the business versus the clinical context
• Evolving requirements of clinicians as managers
• Manager or administrator? – getting the definition right
• Core principles in management effectiveness
• Developing management style flexibility to increase effectiveness
• Re-organisation of clinical teams for increased motivation & performance
• Creating team spirit & morale, especially under difficult circumstances
• Establishing the attributes of a high performance environment
• Influencing the dynamics of departmental/ team performance
• Translating direction into productive action
• Ensuring that everyone works in the same direction
• Gaining ownership & action from team members
• Mastering management communication
• Utilising an effective communication framework to ensure clarity
• Managing interpretation & meaning
• Working effectively with management & administration
• Constructive upwards & sideward management
• Core principles in performance management
• Managing poor performance scenarios
• Managing & engaging difficult people
• Reducing & managing conflict scenarios
• Emotional management – an introduction

Course type and teaching methods

This is an action-packed course designed to cover a great deal of ground in a practical way over 2 days. It contains case studies and scenarios to enhance the practical application of the material learned, as well as discussions, exercises and of course a few lectures too.