Management meeting skills: supervision, appraisals, disciplinary and grievance 6hrs

The course is designed to provide managers with the skills to enable them to
carry out supervision, appraisals, disciplinary and grievance meetings

This unit is relevant to managers and team leaders who have direct
responsibility for the management of staff and who carry out supervision
and appraisals. This is suitable for someone who is new in post or
someone who is experienced and would like to reflect on their current
skills.

Understand the purpose of supervision and appraisals
• Understand how to implement disciplinary and grievance procedures
• Understand the purpose of professional supervision in health and social
care.
• Understand how the principles of professional supervision can be used
to inform performance management in health and social care
• Be able to undertake the preparation for professional supervision with
supervisees
• Be able to provide professional supervision
• Be able to manage conflict situations in work settings
• Be able to evaluate own practice
• Understand the regulatory requirements, codes of practice and relevant
guidance for managing concerns and complaints
• be able to lead the implementation of procedures and practice for
addressing concerns and complaints
• Be able to review the procedures and practice for addressing concerns
and complaints