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Management of Sundry Debtors for Local Authorities

in Institute of Credit Management (England)

Classes Training

Place:

London

Price:

£340 + VAT Special offers 

Duration:

1 Day

Start:

10/12/2008 calendar
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Course objectives:

To review, discuss and develop workable and proven applications that will strengthen areas of weakenss, improve collection performance and generate significant cash flow benefits. The day will look at best commercial working practices and how they can be applied by local government to improve revenue.

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Course details

Type Training Duration 1 Day
Method / place Contact course provider Classes in London where
Suitability Chief finanicial officers, heads of exchequer, senior financial management, sundry debtor managers, department managers/budget holders, internal audit and IT managers and those in a position to influence change in the billing and collection process.
Course objectives To review, discuss and develop workable and proven applications that will strengthen areas of weakenss, improve collection performance and generate significant cash flow benefits. The day will look at best commercial working practices and how they can be applied by local government to improve revenue.
Price £340 + VAT
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Course programme

Management of Sundry Debtors for Local Authorities
Why Credit Management and Not Debt Collecting?
 
Cost of Poor Cash Recovery
 
The Aims of Credit Management
 
Responsibility
 
The Cost of Bad Practice
 
 
Rules and Regulations
 
Terms and Conditions
 
Credit Policy
 
 
Managing Credit Risk
 
Central or Devolved?
 
Best Practice in Collection Routines
 
Pareto Analysis
 
Collection Routines
 
Staffing
 
 
Managing Account Disputes
 
Measuring Customer Service
 
In-House Litigation -v- Solicitors
 
In-house
 
In-house Legal Department
 
External Solicitors
 
Third Party and Supportive IT Systems
 
Third party
 
Credit Management Systems
 
Performance Indicators
 
Aged Debt Analysis
 
Overdues
 
Cash Offset Analysis
 
Ledger Movement
 
Analysis
 
Days Revenue Outstanding (DRO)
 
Cash Targeting
 
Management Reporting
 
Summary
 
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Venues and dates



Where London, 9-10 Portland Place see map
When Start: 10/12/2008 Finish: 10/12/2008 See calendar
 
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On Institute of Credit Management

Provider description
The Institute of Credit Management (ICM) is the largest professional credit management organisation in Europe. It represents the credit profession across trade, consumer and export credit, as well as in related activities such as collections, credit reporting, credit insurance and insolvency. A centre of expertise for all matters relating to credit management for more than 50 years, the ICM is the only such organisation accredited by the Qualifications and Curriculum Authority (QCA) as an awarding body. The ICM offers a range of services, including a recruitment consultancy, training, conferences and seminars, the industry leading Credit Management magazine, bookshop, technical advisory service and 26 local branches.

The ICM's Mission: The Institute Credit Management (ICM) promotes excellence in credit management and raises awareness of its vital role in business and the community.

The ICM's Vision: To empower the credit profession by:

* being the centre of expertise for credit management.
* gaining universal recognition that sound credit management keeps business in business.
* maintaining relevant and up-to-date qualifications and occupational standards.
* being recognised and respected as its voice.
* supporting the career development of all people who work in credit management.
* improving skills and standards through a growing membership.
* continuously improving our products and services and being the first-choice provider.
* promoting credit management through local, national and international networks.

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