Management Skills for Administrative Professionals Training Course

This comprehensive course will provide you with practical ideas, skills, and increased self-awareness which are the key to moving into a more demanding role where you have supervisory responsibility.
The skills and awareness that you gain at this course will help you attain your business objectives – the goals your organization expects you to reach. They will give you the ability to work productively with people and the skills to build your credibility which will lead to more important leadership roles.
The course is fully participative, combining practical exercises, group discussions and accelerated learning interventions.
Complete this course and you will be able to:
Understand the role of a manager and how it differs from an administrative role
Organize, attend and record effective meetings
Plan and prioritize your workload
Plan and coordinate workflow and productivity
Build effective relationships with senior managers, colleagues and customers
Assert yourself and influence colleagues with maximum effect
Understand the various management styles available to you and when to use each style
Structure and prepare presentations
Manage change and transitions both for yourself and your team members
Manage performance and conduct personal development reviews
Coach teams and individuals to improve performance