Management Skills Training

The following course, offered by Taylor Mason, will help you improve your skills and achieve your professional goals. During the program you will study different subjects which are deemed to be useful for those who want to enhance their professional career. Sign up for more information!What you learn:

• Delegate effectively
• Manage your time
• Prioritise your workloads
• Define yours and others expectations
• Set objectives and standards
• Understand effective communication
• Manage your team effectively

During the course you cover:

Self Management – Will focus on developing and enhancing management styles, and will cover:

• Time Management
• Prioritising
• Delegation
• Self Awareness

Practical Leadership – Will provide practical ways in which to manage the day to day processes and procedures and includes:

• Defining your role
• Defining your and others expectations
• Leading through change
• Managing day to day situations

Managing Others – This module will provide the skills required to effectively manage staff and will cover:

• Setting standards
• Getting the best out of others
• Effective communication techniques – staff and line managers
• Objective and target setting

Assertiveness Training – This is designed to support the management of staff; it also will reinforce leadership skills and maintains your self-management techniques.

• Benefits of being assertive
• Understand different levels of assertiveness
• Submissive/aggressive behaviours, their definition and body language
• What’s best for the organisation, not just me?
• Be specific, stay relevant and achieve positive outcomes
• Barriers to assertiveness
• Recognise and deal with fear
• Assertive techniques Saying no assertively