Management Stage 2

Course Content

Why you should attend this seminar
From the Solicitors’ Code of Conduct, Rule 5:“… you must make arrangements for the effective management of the firm as a whole…” This programme builds on the mandatory Management Course Stage One and explores the subject in more depth providing delegates with information to become a more effective manager and help them meet the requirements of the Code.

Programme includes

Managing Finance

• Management structures
• Getting agreements to budget
• A case study reviewing financial information
• Achieving a balanced scorecard of objectives
• Driving change successfully

Managing Client Relationships

• Maintaining supplies
• Evaluating Client Care – a case study
• Team player skills – achieving the balance

Managing People

• How to manage redundancy – a guide for employers
• Coaching and mentoring – understanding best practice
• Managing conflict in the firm
• How to develop the talents of your people – a case-study approach

Key benefits

• Improve your understanding of organisational structure – what works best where?
• Become conversant with Profit & Loss Accounts and Balance Sheets
• Understand how to develop a ‘balanced scorecard’ of objectives
• Know how to overcome resistance to changes required for the development of your firm
• Explore how to evaluate client care to direct business improvement
• Recognise your team player skills and what makes for a good team
• How to avoid making people redundant and how to manage the process professionally
• Recognise how you manage conflict and strategies to deal with it
• Strategies to develop the talent of your people

6 CPD hours.