Management & Supervisory Skills - Leadership

CONTENTS

• Do you think you can manage? self assessment, identifying and understanding individual strengths and weaknesses.
• Identifying your own personal v leadership style - what are the crucial differences?
• Setting objectives and responsibilities.
• Forming, storming, norming, performing - understanding the importance and relevance of team dynamics.
• How to make your team more effective through team build techniques.
• Setting achievable goals to motivate and inspire.
• Gaining that all-important credibility - the essential ingredient of a confident leadership.
• Matching style to situation.
• Leadership - the art of motivation and giving confidence - how to encourage others to give their best.
• Leadership - the art of delegation - delegate effectively to develop you and your staff.
• How to develop and run successful performance appraisal schemes.
• Selection of exercises designed to cover decision making, problem solving, discipline, delegation Leadership and objective setting.
• Role-plays-putting it all into action.
• Final assessment and review.