Managing Across Cultures
Course
In City of London
Description
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Type
Workshop
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Location
City of london
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Class hours
6h
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Duration
1 Day
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Start date
Different dates available
Cultural awareness is more than just a management phrase. It goes to the heart of our ability to become aware of our cultural values, beliefs and perceptions.
This course will explore effective practical strategies and everyday tips to help the manager far from home or their comfort zone not only to survive but also to thrive and enjoy the experience. The speaker will work with delegates to create scenarios that reflect the issues faced by them; appropriate situations generate active engagement.
Facilities
Location
Start date
Start date
About this course
Anyone who has to work with colleagues or customers from differing cultures, whether internal or overseas. You can work with an outsourcing partner or in a service supply environment.
Reviews
Subjects
- Cultural Awareness
- Motivation
- Sociology
- Cultural Studies
- Communication Skills
- Teamwork
- Cultural Management
- Cultural Diversity
- Communication Journalism
- Cross-cultural communication
- Trust
- Managing Across Cultures
- Value Systems
- Cultural Misunderstanding
Teachers and trainers (1)
Eugene O’Connell
Teacher
Eugene O’Connell has over 25 years’ experience in a variety of businesses across a wide range of international locations. He has spent a considerable amount of time training and coaching leaders throughout this time. His work has spanned from direct leadership situations as a Captain in the British Army to mentoring multinational teams of bankers in Nagoya, Japan and organising investment banking teams on three different continents. His coaching philosophy is centred on a desire to help his delegates believe they can become more than they already are.
Course programme
Introduction to cultural awareness
- What is culture and how it can impact international working
- Key cultural drivers and attitudes
- Developing cultural awareness
- Cross-cultural communication
Understanding different perspectives
- Understanding cultural conditioning and value systems
- High context vs. low context cultures
- Managing expectations and diversity
The four responses to cultural difference
Helping managers overcome cultural misunderstandings
- Recognition, analysis, actions and review
Managing virtual or remote teams
- Management style
- Values, attitudes and expectations within the virtual team
- Key stages in virtual team building
- Building trust and motivation
- Communication
Teaching methods will be a combination of mini-lectures, group activities, discussion topics and case studies.
Managing Across Cultures