Managing Challenging Behaviour
Vocational qualification
In Southampton
Description
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Type
Vocational qualification
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Location
Southampton
Managing performance, whether related to capability, attendance, motivation or conduct raises different issues for employers, team leaders, and managers.
Facilities
Location
Start date
Start date
About this course
There are no formal entry requirements for this course.
Reviews
Course programme
Managing Challenging Behaviour
About the course:
Managing performance, whether related to capability, attendance, motivation or conduct raises different issues for employers, team leaders, and managers.
Who is it suitable for?
It is aimed at Managers, Team Leaders or Supervisors wishing to gain skills in Managing Poor Performance and Behavioral Problems.
Course Content:
- Identify different types of poor performance and behavioral problems
- Understanding fundamental difference between grievance and disciplinary situations
- Understand the importance of managing poor performance and behavioral problems within the team
- Understand and develop confidence in the skills required to manage poor performance and behavioral problems effectively
- Preparing for grievance and disciplinary interviews
Equipment Requirements:
All equipment will be provided by the College.
Assessment:
There are no formal assessments for this course.
Progression:
Effective Appraisals workshop, or CMI and NVQ Management Qualifications.
Managing Challenging Behaviour