Managing Challenging Behaviour

Vocational qualification

In Southampton

Price on request

Description

  • Type

    Vocational qualification

  • Location

    Southampton

Managing performance, whether related to capability, attendance, motivation or conduct raises different issues for employers, team leaders, and managers.

Facilities

Location

Start date

Southampton (Hampshire)
See map
Britannia Road, SO14 5FP

Start date

On request

About this course

There are no formal entry requirements for this course.

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Course programme


Managing Challenging Behaviour

About the course:
Managing performance, whether related to capability, attendance, motivation or conduct raises different issues for employers, team leaders, and managers.

Who is it suitable for?
It is aimed at Managers, Team Leaders or Supervisors wishing to gain skills in Managing Poor Performance and Behavioral Problems.

Course Content:
  • Identify different types of poor performance and behavioral problems
  • Understanding fundamental difference between grievance and disciplinary situations
  • Understand the importance of managing poor performance and behavioral problems within the team
  • Understand and develop confidence in the skills required to manage poor performance and behavioral problems effectively
  • Preparing for grievance and disciplinary interviews


Equipment Requirements:
All equipment will be provided by the College.

Assessment:
There are no formal assessments for this course.

Progression:
Effective Appraisals workshop, or CMI and NVQ Management Qualifications.

Managing Challenging Behaviour

Price on request