Change Management

Change Management

"If managed properly, successful change programmes result in increased morale and productivity once the department has settled. Ineffective management can result in disaster, and both emotional and commercial fallout.

This course will take you through best practice in change management, and provide effective methods for overcoming barriers to change. It will show you how to successfully manage not only practical requirements, but also how to influence hearts and minds during times of organisational change.

Course Outline:
Introduction - Why do things keep changing?
Delegates’ experience of change
A fundamental model of change
- For organisations, teams and individuals
-Analysing the present – my team, my staff, myself
- Visioning the future – where do we want to be?
- Managing the transition
- Checklists and tools
- Unfreezing, moving, and refreezing: Kurt Lewin’s three phases of change
Ten stages of organisational change
A detailed model for planning change
Barriers to change
Hard and soft management postures
Planning your own change programme
Why change programmes fail
- The most common errors –
J P Kotter
Some measured results
Your own change programme –
Avoiding the most common errors
The paramount importance of communication Action planning