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Managing Conflict and Poor Performance

Ipso Facto Training Solutions Ltd.

Course

In Fareham ()

£ 225 + VAT

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Description

  • Type

    Workshop

  • Duration

    1 Day

Course Aim. To develop a range of practical skills to help deal with conflict situations and poor performing staff. Suitable for: The workshop is designed for all those who require additional support in managing conflict, and dealing with non performing employees

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Course programme

Manage Conflict and Performance To understand people and conflict enables you to create trust and respect in relationships by understanding why people are motivated to do things they do. Learn how to pinpoint where things go wrong with relationships and deal with conflict. Find out the key elements of strong relationships and influence to sell your ideas to others.

Course Objectives By the end of the workshop you will be able to:
  • Employ a number of tools to effectively manage a conflict situation
  • Conduct a poor performance interview
Content Types of conflict
Getting the message across
Assertiveness
Conflict in teams
Managing conflict
A positive outcome What is poor performance
Case studies
The disciplinary process
Conducting a session

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Managing Conflict and Poor Performance

£ 225 + VAT

The best Performance courses

See all

See all