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Managing Conflict Courses
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Managing Difficult Staff
City Lit
deal with anger and conflict assertively, and defuse difficult situations. The course will enable you to manage professional... with negative thoughts Conflict: what causes it? Research into sources of conflict in organisations How do we deal...
(Managing Conflict Course in London)
£215 + VAT
Managing Difficult People
Reed Learning
Understand the legal issues surrounding performance management for difficult people. Be aware of ulterior motives for conflict Know...
(Managing Conflict Course in London)
£895 + VAT
Managing people effectively
Kaplan Hawksmere
Managing people effectively Programme Day One 1. Introduction and objectives 2. What is management? Structure and style... results Managing teams Working with groups Developing individuals, assessing individual needs Practical exercise Delegates work...
Course
- Blended
- in City Of London
- 2 Days
£799 + VAT
ITL Certificate in Conflict Management
Integer Training Ltd
-aggression and managing high-risk situations. How to resolve conflict and learn from it. General Information...ITL Certificate in Conflict Management Awarding Body: Integer Training Limited The aim of the award is to develop...
(Managing Conflict Course in Cornwall)
£ On request
Managing And Coaching Your Customer Service Team
Hemsley Fraser
in one-to-one and team communication Managing and handling conflict and difficult situations Motivating the Team and the Individual... every day no matter what the situation Understanding Customer Expectations Identifying customer needs and issues Managing...
(Managing Conflict Course in London)
£899 + VAT
Managing Poor Performance
H2 Training & Consultancy
Managing Poor Performance Course Outline: Types of poor performance - Categorising the various reasons why an individual’s performance may not be considered satisfactory. Causes of poor performance - Identifying the source and nature of poor...
(Managing Conflict Course in London)
£275 + VAT
Managing difficult situations on the telephone
Cosensa Learning & Development Ltd
Course Objectives: This course is designed to help delegates reduce resistance and potential conflict when they are talking to people on the telephone. Delegates will learn how they can use these situations to their advantage to develop...
(Managing Conflict Course in County Down)
£ On request
Managing Change
Phoenix Training
with conflict in change scenarios Course Elements - Change Management models Change Box Matrix - Exploring human response to change Self-awareness questionnaires - Recognising the ‘Change Curve’ 5 stages of change re-orientation - Dealing with conflict Thomas...
(Managing Conflict Workshop in London)
£1,850 + VAT
Resolving Conflict
ENVIRONMENTAL TRAINERS NETWORK
Conflict can have a huge effect on a project, team and ultimately an organisation. This event will provide an insight into why some people are difficult and explores the skills needed to create a positive change when conflict arises. The event...
(Managing Conflict Training in North Yorkshire)
Training
- in Doncaster
- Inhouse
- 1 Day
£165 + VAT
Managing discipline and grievances
Kaplan Hawksmere
Variations caused by bullying, harassment and discrimination grievances Preparation stages Managing the hearings Reaching... When to use the modified procedure Preparation stages Managing the hearings Reaching appropriate decisions] Variations caused...
Course
- Blended
- in City Of London
- 1 Day
£649 + VAT
Managing people effectively
The In-House Training Company
to management Responsibility and accountability Producing results Managing teams Developing individuals Practical exercise The keys...
(Managing Conflict Workshop in Hertfordshire)
Workshop
- in Harpenden
- Inhouse
- 2 Days
£ On request
Managing Difficult Teams
Norman Mark
Managing Difficult Teams Teams often function in a way that is very challenging for their managers. The temptation... a more analytical approach to managing their team and plan more strategically for team advancement, and to analyse challenges...
(Managing Conflict Training in )
£885 + VAT
Managing difficult situations on the telephone
Cosensa Learning & Development Ltd
Course Objectives: This course is designed to help delegates reduce resistance and potential conflict when they are talking to people on the telephone. Delegates will learn how they can use these situations to their advantage to develop...
(Managing Conflict Course in Glasgow)
£ On request
Managing People Effectively
GBC Learning & Development
Managing People Effectively Designed for those who manage people but who have not been formally trained or who would like a refresher in the techniques that get results. During the course you will learn: · How to add to your personal credibility...
(Managing Conflict Training in Surrey)
Training
- in Guildford
- Inhouse
- 1 Day
£295 + VAT
Conflict Resolution for NHS Staff
Alpha Training
conflict - difference between conflict, aggression and violence Our role in managing conflict constructively Keeping Calm... of Conflict Resolution has been developed as a preventative measure to assist frontline staff and professionals to deal effectively...
(Managing Conflict Course in )
£ On request
Managing difficult situations on the telephone
Cosensa Learning & Development Ltd
Course Objectives: This course is designed to help delegates reduce resistance and potential conflict when they are talking to people on the telephone. Delegates will learn how they can use these situations to their advantage to develop...
(Managing Conflict Course in London)
£ On request
Managing difficult situations on the telephone
Cosensa Learning & Development Ltd
Course Objectives: This course is designed to help delegates reduce resistance and potential conflict when they are talking to people on the telephone. Delegates will learn how they can use these situations to their advantage to develop...
(Managing Conflict Course in Highlands and Islands)
£ On request
Conflict Resolution
Basingstoke College of Technology
CONFLICT RESOLUTION Entry Requirements No previous qualifications are needed for this course. Description Prevent and manage conflict. Do you need to understand the causes of conflict within your workplace? Can you recognise the signs of conflict...
(Managing Conflict Course in )
Course
- in Bcot or Workplace
- 1 Day
£ On request
Conflict Management
West End Training
Conflict Management Course A one-day course. Topics include: An initial Personal Profile analysis using a computer based... own strength and the value of others Explosive Conflicts and what causes conflict? Motivation: what makes a good motivator...
(Managing Conflict Course in )
£ On request
Managing difficult situations on the telephone
Cosensa Learning & Development Ltd
Course Objectives: This course is designed to help delegates reduce resistance and potential conflict when they are talking to people on the telephone. Delegates will learn how they can use these situations to their advantage to develop...
(Managing Conflict Course in Tyne and Wear)
£ On request