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Managing Conflict Courses
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Achieving Excellence In Customer Care
WWP Training Limited
role in managing customer expectations and taking ownership -Use a range of simple and reliable techniques for managing... Course content: Managing customer expectations -Who are our customers and what do they expect? -How customer perceptions are formed...
(Managing Conflict Course in London)
£840 + VAT
Handling Difficult Situations
CSE-Demos Training and Development
and tension in relationships > Avoiding conflict and neutralising negativity > Exploring the structure of both formal... and time management > Managing conflicting demands > How to manage stress Adopt a Flexible Way of Communicating > Identifying...
(Managing Conflict Workshop in London)
£845 + VAT
Professional HR - a performance improvement workshop
The In-House Training Company
Employment law Communication skills Assertiveness Influencing and negotiation skills Managing conflict in the workplace Coaching... styles and your preferred style (pre-course questionnaire) Planning your approach 'Real plays' and scenarios Managing conflict...
(Managing Conflict Workshop in Hertfordshire)
Workshop
- in Harpenden
- Inhouse
- 2 Days
£ On request
First Line Management - Introduction to
SCE Enterprise
can be covered if required, for example: · motivation and conflict · communicating effectively · implementing change · assessing...
(Managing Conflict Course in Edinburgh)
£ On request
Front-Line Team Leadership
Making Vision Reality
Good Employee Relations o Effective Performance Management o The Art of Communication o Dealing with conflict, discipline...
(Managing Conflict Course in East Sussex)
£799 + VAT
Challenging Conversations
Cast Iron EQ Ltd
and effective resolution of conflict, producing stronger, long-term relationships both internally and externally. The tough...
(Managing Conflict Workshop in Glasgow)
£425 VAT inc.
Leadership Development
Executive Coaching Studio
your own and other peoples motivational value system when things are going well and when you/they face conflict...
(Managing Conflict Course in )
£ On request
Leadership Tools for Managers
The Hill Consultancy
that influence or manage conflict and change. First Line Management: discover the rudiments for managing people, systems and projects.... Influence, monitor and review performance and targets. Recruit, retain, discipline and resolve conflict. Communication Management...
(Managing Conflict Course in Berkshire)
£1,200 + VAT
Leadership & Teambuilding
GB Training
The Problem Solving Process Managing Yourself Developing Confidence and Self Esteem Becoming More Efficient Personal Action Plans...
(Managing Conflict Workshop in West Midlands)
£ On request
An Introduction to Leadership through Everyday Conversation
Brilliant Minds Training and Development
want to find new ways to handle conflict. If you want to become a more effective leader. How will you benefit? Managing...
(Managing Conflict Course in Warwickshire)
Course
- in Royal Leamington Spa
- 2 Days
£575 + VAT
Building And Retaining Customer Relationships
Hemsley Fraser
10 essential steps Right first time complaint handling Managing and handling conflict and difficult situations You'll never... and your team's performance for managing customers' expectations, especially when things go wrong for the customer...
(Managing Conflict Course in London)
£529 + VAT
Personal Development For Support Staff
CSE-Demos Training and Development
with conflict and difficult situations...-awareness > Planning and realising personal achievements > Mastering methods to deal with stress > Managing your personal behaviour...
(Managing Conflict Workshop in London)
£490 + VAT
Building Self Esteem and Assertiveness
focus4training
with people · Handling difficult people and situations · Moving awkward situations forward · Managing conflict · Review...
(Managing Conflict Course in Leicestershire)
£125 + VAT
Interpersonal / communication skills
The In-House Training Company
is said How emotion interacts with logic A conversational strategy for managing conflict How to retain personal confidence during conflict How to focus on what can be agreed on Setting small achievable targets, patience, and retaining the longer term view...
(Managing Conflict Workshop in Hertfordshire)
Workshop
- in Harpenden
- Inhouse
- 2 Days
£ On request
Leadership
QMI Scotland
Monitoring Aim The aim of the course is to explain the differences between leading and managing and to define the skills...
(Managing Conflict Course in Aberdeenshire)
£ On request
Leadership
QMI Scotland
Monitoring Aim The aim of the course is to explain the differences between leading and managing and to define the skills...
(Managing Conflict Course in Glasgow)
£ On request
Advanced Diploma in Event Management
The Event School London
& Delivery (I) DEM/EWE/1 Event Practical & Work Experience I DINT4 Conflict Handling (HAB) CG324 Human Resources CG323 Conference... & Work Experience (2) CG329 Presentation & Training Skills CG332 Conflict Management ADEM1 Financial Management for Event...
(Managing Conflict Training in London)
Training
- in London Docklands
- 2 Years
£8,200 VAT inc.
Assertiveness And Self-Confidence At Work
CSE-Demos Training and Development
confrontation and conflict and neutralising negativity > Understanding the basics of Transactional Analysis > How to adopt a confident... and weakness > Managing your stress effectively > How you are perceived by others > How you perceive others > Learning to put value...
(Managing Conflict Workshop in London)
£819 + VAT
Presentation Skills
Impact Partnership
- dealing with conflict, getting the best out of your delegates Course content and emphasis on the day is based on delegate... your slide master Managing slide content - text, graphics and timing Improving delivery technique - voice projection, pitch...
(Managing Conflict Course in West Midlands)
£295 + VAT
Dealing With Difficult People
Sales 101 Ltd
1. Managing Against the Odds 2. Consideration 3. Attitude 4. Trust 5. Power 6. Communication 7. Responsibility Features Instructional audio allows learners to hear instructional audio tracks for each course page. Scenarios simulate real world...
£75 + VAT
