Managing Conflict in the Workplace
Short course
In Birmingham
Description
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Type
Short course
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Methodology
Inhouse
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Location
Birmingham
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Duration
1 Day
To improve the ability of participants to resolve conflict and positively handle tough conversations within the workplace, and often as a consequence at home too. To establish a framework for expressing emotions in the workplace, allowing healthy exchange, rather than passive-aggressive manipulative and aggressive behaviours. Increase awareness of individual's control of own stresses. Suitable for: All levels of management staff who want to improve the way they handle conflict in their teams and between staff.
Facilities
Location
Start date
Start date
About this course
No prior learning or requirements
Reviews
Teachers and trainers (1)
Paula Backen
Director and Trainer
Diploma in Anger Management from British Association of Anger Management Qualified Speech and Language Therapist Senior NHS Manager of rehabilitation services Experience in solution-focussed therapy, coaching and training across a range of specialisms
Course programme
Course review:
One day course for a group of up to 10 people, looking at the way stress relates to emotional expression, listening and intepreting the emotional content of communications, learning new techniques for conflict resolution and handling tough conversations. These courses are bespoke for individual companies and organisations, so no dates set in advance
Managing Conflict in the Workplace