Managing Conflict in the Workplace

Short course

In Birmingham

£ 50 VAT exempt

Description

  • Type

    Short course

  • Methodology

    Inhouse

  • Location

    Birmingham

  • Duration

    1 Day

To improve the ability of participants to resolve conflict and positively handle tough conversations within the workplace, and often as a consequence at home too. To establish a framework for expressing emotions in the workplace, allowing healthy exchange, rather than passive-aggressive manipulative and aggressive behaviours. Increase awareness of individual's control of own stresses. Suitable for: All levels of management staff who want to improve the way they handle conflict in their teams and between staff.

Facilities

Location

Start date

Birmingham (West Midlands)
See map
18 Holliday Street, B1 1TW

Start date

On request

About this course

No prior learning or requirements

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Reviews

Teachers and trainers (1)

Paula  Backen

Paula Backen

Director and Trainer

Diploma in Anger Management from British Association of Anger Management Qualified Speech and Language Therapist Senior NHS Manager of rehabilitation services Experience in solution-focussed therapy, coaching and training across a range of specialisms

Course programme

Course review:

One day course for a group of up to 10 people, looking at the way stress relates to emotional expression, listening and intepreting the emotional content of communications, learning new techniques for conflict resolution and handling tough conversations. These courses are bespoke for individual companies and organisations, so no dates set in advance

Managing Conflict in the Workplace

£ 50 VAT exempt