MANAGING DIFFICULT PEOPLE

in Health Courses (England)

Classes Workshop

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Duration:

1 Day

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Course objectives:

Conflict Resolution, Counselling & Negotiation skills in the Public Sector

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Course details

Type Workshop Duration 1 Day

Method / place Contact course provider Inhouse / Classes

Suitability This course is aimed at a public sector audience.

Course objectives Conflict Resolution, Counselling & Negotiation skills in the Public Sector

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Course programme

MANAGING DIFFICULT PEOPLE

MANAGING DIFFICULT PEOPLE Conflict Resolution, Counselling & Negotiation skills in the Public Sector
This course is aimed at a public sector audience.
Previous delegates have included Public Sector Managers, Headteachers, Consultants, Team Leaders, Therapy Managers & Ward Managers.

Win-Win outcomes to solve difficult people issues

Negotiation & Feedback skills to enable you to manage difficult people

Understand the impact of leadership and motivation on dealing with difficult people

Recognise your typical conflict management style and appreciate the wide range of other choices you could choose to use.
The cost of this one day workshop, including Training Day Education Pack, Refreshments & Lunch is just £197 plus VAT.

see the full course programme