Managing in a Downturn

Course Summary

This event is thought provoking, inspirational and practical.

To manage effectively and achieve results is difficult in the best of times, you would think it is nigh on impossible in ‘down times' - maybe not so!

This course will help you focus on not just ‘how to' but ‘what to' do to align to maximise the productivity of yourself, your staff and in turn the business. It is imperative now, more than ever that we do this. Can you afford not to invest in this event?

You will learn

• How relationships underpin and impact on key elements of business success - its goals roles and process
• To develop the fundamental people skills required to manage each situation
• To evaluate yours and others behaviour - what you are encouraging and what do you have to manage?
• How to get the best out of yourself and others during change
• How to plan and be disciplined in achieving both personal and team objectives using delegation and assertiveness skills
• Develop your communication skills to overcome conflict and barriers
• Practice listening, understanding and feedback techniques
• Increase your effectiveness as a leader using support and motivational techniques

Workshop Timetable

9.00am

• Registration & Coffee
• Welcome, introductions and expectations
• Your organisation
• Task, Team and Individual
• Its focus - up and downsides
• Culture and values?
• What is it and what does it need to be?
• Arrow to Success
• Goals, target setting, planning and discipline
• Roles - clear about yours and other roles?
• Impact and conflict
• Processes. Are they working, are you working, need training?
• Relationships. Why didn't you say?

11.00am Break

11.15am

• You and working relationships
• Workforce engagement
• Observe and make a decision
• Energy
• Role Modelling
• Behaviour - Assertiveness
• Change - now it's safe
• Communication
• Listening
• Action - don't put on a smiley face

1.00pm Lunch

1.45pm

• Is it me?
• Styles of management
• Success for each situation
• Unlock potential
• Motivate, delegate or feedback?
• Stress and workload

3.00pm Break

3.15pm

• A recipe for success
• 4 ingredients
• Your personal recipe
• Summary and questions

4.45pm Close