Managing Information Technology Projects

Managing Information Technology Projects Duration: 3 days
PDUs: 22.5

Course Fee:
2008:
£1395 excl. VAT
€1995 excl. VAT

2009:
£1495 excl. VAT
€1995 excl. VAT
Learn how to:

• Define the role of the IT project manager
• Develop a results-driven project management team
• Identify, interpret, and manage the real project requirements
• Develop a focused project plan to manage IT projects
• Estimate IT project costs and schedules using proven techniques
• Find solutions to problems specifically related to IT projects

Course Synopsis
Today's IT projects present unique challenges to the project manager requiring co-ordination with many stakeholders and integration of various technological capabilities. In Managing IT Projects, you'll discover critical success factors and hidden risks inherent in IT projects - and you'll leave with an understanding of strategies and techniques developed in the field by experienced IT project managers for successfully managing IT projects.
The course addresses all areas of IT project management: hardware, software, systems integration, communications and human resources. It addresses the role of the project manager and the project team at each phase of the project life cycle; helping you gain the foundation, basic experience, techniques and tools to manage each stage of your project. You'll learn techniques to determine customer requirements, set goals tied directly to stakeholder needs, get the most from your project management team, and utilise project management tools to get work done on time and within budget.
You'll learn IT project management skills through hands-on exercises, interactive case studies, and relevant discussions with your peers and an experienced IT project management instructor. This approach allows you to practice new skills and ask questions as you assimilate a broad array of practical experiences that can immediately be applied when you return to the workplace.
Reminder: Participants taking this course should not take Managing Projects.
Course Topics

1. Overview of IT Project Management
   2. Common reasons why IT projects fail
   3. Critical factors for IT project success
   4. The IT project life cycle and the activities of each life cycle phase
   5. Project processes common to all projects
2. Concept Phase
   2. Identify key project stakeholders
   3. Describe the purpose and content of a IT business case
   4. Prepare a project charter
3. Requirements Phase
   2. Distinguish between functional and technical requirements
   3. Use different methods for gathering requirements
   4. Develop a requirements traceability methodology
4. Planning Phase
   2. Construct a work breakdown structure showing all work components
   3. Build a project schedule
   4. Estimate duration, resources, and costs
   5. Describe risk management planning and risk response planning
   6. Describe subsidiary management plans including communications, procurement and quality
5. Design Phase
   2. Identify typical content of the technical specification document
   3. Identify some design techniques use in developing the technical solution
   4. Describe make or buy decision methodology
6. Construction Phase
   2. Describe quality assurance activities, testing and audits
   3. Assess project performance
   4. Develop and use a change request methodology
   5. Develop risk response strategies
7. Delivery Phase
   2. Describe four major product/system conversion strategies
   3. Understand the "go-live" transition responsibilities of the project manager
   4. Develop scope verification and customer acceptance strategies