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Classes Course
Place:
London
Price:
Duration:
1 Day
Start:
21/01/2009 other dates
See course programme
Requirements:
none.
Course objectives:
Delegates are shown the key elements of planning and managing successful internal communication programmes. They learn about change management and how to communicate during times of change and controversy. They explore the role of managers in internal communications.
| Requirements |
none.
|
| Price |
£435 + VAT
|
Managing Internal Communications
Delegates learn how to:
· Understand how internal communications contribute to organisational success.
· Measure the impact of internal communications.
· Communicate during times of change and controversy.
· Develop senior and middle managers as communicators.
COURSE CONTENT
Internal Audiences and Media Selection How to segment internal audiences. The pros and cons of different media channels. The role of social marketing in internal communications.
Developing your Strategy Aligning internal communications with organisational goals. The elements of a successful strategy.
Measuring Internal Communications How to audit internal communications, including qualitative and quantitative methods. How to create a great staff survey and how to use the results to improve your internal communications.
Communicating through Time of Change Staff and the change process. Dealing with different types of change and how IC can help retain employee engagement and develop staff as ambassadors.
The Role of Managers Developing leaders and managers as effective communicators - especially in times of controversy.
| Where | London, Business Design Centre, 52 Upper Street, Islington |
| When | Start: 21/01/2009 Finish: 21/01/2009 See calendar |
| Where | London, Business Design Centre, 52 Upper Street, Islington |
| When | Start: 21/04/2009 Finish: 21/04/2009 See calendar |
| Where | London, Business Design Centre, 52 Upper Street, Islington |
| When | Start: 15/07/2009 Finish: 15/07/2009 See calendar |
| Where | London, Business Design Centre, 52 Upper Street, Islington |
| When | Start: Ask the course provider |
