Managing Key Suppliers and Outsourcing

If youre looking for better ways to choose the right provider or outsourced agency, this course is for you. It teaches you clear, assertive communication techniques to ensure high service performance. You will learn what to look for in tenders and how to define key supplier competencies to get the best deal for your organisation. Course Outline: Understand the supplier environment Know when to outsource offshore Learn best practice in requesting for proposal or tender Negotiate with suppliers effectively Prepare and manage contracts for high service performance Keep costs under control Manage the service and ongoing supply delivery Develop assertiveness skills in supplier management Handle disputes and resolve them satisfactorily