Managing Meetings

The secrets to fewer, shorter and more valuable meetings

• Defining Meetings and why we have them. What are the costs?

• Preparation for successful meetings. What is the purpose of the meeting, who needs to attend and what information is required?

• Identifying the location, venue and timings

• Games people play

• Adapting our behaviour to improve communications, verbal and non-verbal communication and achieving clarity

• Setting the Agenda. What can be allocated in the time allocated?

• The difference between a chairperson and a facilitator - when is each appropriate?

• Who is in charge - managing the meeting, sharing airtime and keeping to time

• Preparing for and managing meetings with Customers/Clients, Banks, Accountants and Lawyers, colleagues and staff

• When things go wrong - handling difficult meetings

• Personal; action points for the future